9.8
Spot Score
Cloudways Reviews in June 2026: User Ratings, Pros & Cons
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Cloudways Reviews & Ratings
Spotsaas Editor’s POV
Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more
Cloudways pros and cons
Consistently exceptional support team with prompt and knowledgeable assistance.
Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.
Limited usability for users who require advanced customizations without extensive technical knowledge.
Dependency on staying updated to prevent compatibility issues with the platform's evolving features.
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Showing 81-90 out of 1843
CH
Cyber Hive
09/18/24
Minhal was amazing
Minhal was amazing. It's so rare to find companies that offer tech support with the level of actual care that Cloudways does.
BN
Beth Nixon
09/18/24
Shariq was very helpful
Shariq was very helpful - he resolved my issue quickly and was able to give me some great advice for other things.
MA
Mahmoud Ayoub
09/15/24
The support team are amazing and very…
The support team are amazing and very helpful all the time , they have the knowledge and the know how for solving the problems we are facing at Ahmed El Sallab. Migration was very smooth and easy in no time ( less than 24 hours )
DP
devz phav
09/13/24
Customer Support
My customer support experience with Ali Raza was amazing. He was indeed a great help.
YT
Yasir Thite
09/12/24
Danish is a very polite guy who helped…
Danish is a very polite guy who helped me immediately and is strong in technical knowledge.
SC
Sergiu Costan
09/12/24
Fast and awesome!
Date of experience: September 12, 2024
EL
Eddie Lee
09/12/24
Great Service Great Support
Date of experience: September 12, 2024
HZ
Henny Zijlstra
09/12/24
Easily create our custom VPS server
We are happy with the option to easily create a VPS server and possibility to change settings to our needs. Uptime and speed are good. When we need help the customer service is quick and usually adequate.
MA
Mohammad Ali
09/12/24
I had a fantastic experience with…
I had a fantastic experience with Cloudways, thanks to the outstanding support from Iqra Muhammad. She was accommodating, patient, and professional during our LiveChat session
CS
Canadian shopper
09/11/24
Clear communication
Clear communication, honest, helpful and supportive. Thanks Umar!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].