9.8
Spot Score
Effortless cloud hosting, simplified.
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Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more
Consistently exceptional support team with prompt and knowledgeable assistance.
Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.
Limited usability for users who require advanced customizations without extensive technical knowledge.
Dependency on staying updated to prevent compatibility issues with the platform's evolving features.
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Showing 81-90 out of 1843
PD
Pierre Debraux
09/18/24
Great support !
From day one, I don't remember a single time the support didn't help me to resolve some problems I ran into. I'm highly satisfied. It is for me what makes the difference.
CH
Cyber Hive
09/18/24
Minhal was amazing
Minhal was amazing. It's so rare to find companies that offer tech support with the level of actual care that Cloudways does.
MA
Mahmoud Ayoub
09/15/24
The support team are amazing and very…
The support team are amazing and very helpful all the time , they have the knowledge and the know how for solving the problems we are facing at Ahmed El Sallab. Migration was very smooth and easy in no time ( less than 24 hours )
DP
devz phav
09/13/24
Customer Support
My customer support experience with Ali Raza was amazing. He was indeed a great help.
HZ
Henny Zijlstra
09/12/24
Easily create our custom VPS server
We are happy with the option to easily create a VPS server and possibility to change settings to our needs. Uptime and speed are good. When we need help the customer service is quick and usually adequate.
SC
Sergiu Costan
09/12/24
Fast and awesome!
Date of experience: September 12, 2024
EL
Eddie Lee
09/12/24
Great Service Great Support
Date of experience: September 12, 2024
MA
Mohammad Ali
09/12/24
I had a fantastic experience with…
I had a fantastic experience with Cloudways, thanks to the outstanding support from Iqra Muhammad. She was accommodating, patient, and professional during our LiveChat session
YT
Yasir Thite
09/12/24
Danish is a very polite guy who helped…
Danish is a very polite guy who helped me immediately and is strong in technical knowledge.
WS
William Styles
09/11/24
Ovais the Benevolent Wizard
Oh, where do I even begin? Ovais, you magnificent beacon of support! 🌟 Your assistance during my recent billing conundrum was nothing short of a masterclass in customer service. I mean, who knew that navigating payment issues could be so... delightful? From the moment you swooped in with your friendly greeting to the final “don’t forget to smile,” it felt like I was being guided by a benevolent wizard through the treacherous lands of international transactions and currency conversions. ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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