9.8
Spot Score
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Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more
Consistently exceptional support team with prompt and knowledgeable assistance.
Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.
Limited usability for users who require advanced customizations without extensive technical knowledge.
Dependency on staying updated to prevent compatibility issues with the platform's evolving features.
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Showing 71-80 out of 1843
WJ
Wes Jalala
09/24/24
Best customer support service I've ever encounetred!
Best customer service I've ever encountered in my life, I don't often write reviews, but the onboarding support team is unreal! Emmad has spent a lot of time guiding me step by step and is very patient, approachable and replies promptly. Thanks bro!
M
Moshe
09/23/24
They respond quickly
They respond quickly, solve problems, it's nice to receive such service.
AC
Adam C
09/23/24
Top notch customer service
Top notch customer service. The hosting experience is overall excellent for developers who want a high level of control and monitoring. At the end of the day it is hard to find customer service like this anywhere.
PN
Post Nautical
09/23/24
Prompt and helpful service
Prompt and helpful service - especially for a moderately experienced user who sill needs help.
AI
Abdullokh Ibrokhimov
09/23/24
Best Support Ever
Amazing Company, best support team I have seen in my life
AA
A alina
09/22/24
it is great that I can get support…
it is great that I can get support anytime and respone fast
RR
Ramyt Ramyt
09/22/24
Excellent Assistance!
Excellent assistance by the Cloudways support team!
Y
YorTech
09/21/24
Her name is Laiba,
Her name is Laiba, She tackled a several years problem as though it was A,B,C. She knew my pain point and applied permanent relief, My team and I are grateful for such an amazing person who knows her job
DC
David C
09/20/24
The support rep was very helpful and expedient
The support rep was very helpful and got to the problem solving quickly without having to re-answer the same question
BN
Beth Nixon
09/18/24
Shariq was very helpful
Shariq was very helpful - he resolved my issue quickly and was able to give me some great advice for other things.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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