spotsaas-logo
Get Listed

9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in July 2025: User Ratings, Pros & Cons

Effortless cloud hosting, simplified.

4.8

Add to compare

Request a Quote

Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Expert's Review

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 71-80 out of 1843

WJ

Wes Jalala

09/24/24

5 out of 5

Best customer support service I've ever encounetred!

Best customer service I've ever encountered in my life, I don't often write reviews, but the onboarding support team is unreal! Emmad has spent a lot of time guiding me step by step and is very patient, approachable and replies promptly. Thanks bro!

M

Moshe

09/23/24

5 out of 5

They respond quickly

They respond quickly, solve problems, it's nice to receive such service.

AC

Adam C

09/23/24

5 out of 5

Top notch customer service

Top notch customer service. The hosting experience is overall excellent for developers who want a high level of control and monitoring. At the end of the day it is hard to find customer service like this anywhere.

PN

Post Nautical

09/23/24

5 out of 5

Prompt and helpful service

Prompt and helpful service - especially for a moderately experienced user who sill needs help.

AI

Abdullokh Ibrokhimov

09/23/24

5 out of 5

Best Support Ever

Amazing Company, best support team I have seen in my life

AA

A alina

09/22/24

5 out of 5

it is great that I can get support…

it is great that I can get support anytime and respone fast

RR

Ramyt Ramyt

09/22/24

5 out of 5

Excellent Assistance!

Excellent assistance by the Cloudways support team!

Y

YorTech

09/21/24

5 out of 5

Her name is Laiba,

Her name is Laiba, She tackled a several years problem as though it was A,B,C. She knew my pain point and applied permanent relief, My team and I are grateful for such an amazing person who knows her job

DC

David C

09/20/24

5 out of 5

The support rep was very helpful and expedient

The support rep was very helpful and got to the problem solving quickly without having to re-answer the same question

BN

Beth Nixon

09/18/24

5 out of 5

Shariq was very helpful

Shariq was very helpful - he resolved my issue quickly and was able to give me some great advice for other things.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Connecting Smart Buyers with Leading Sellers

Find the perfect software for your needs or showcase your product to 250,000+ buyers. SpotSaaS makes it easy for everyone to succeed