NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in June 2026: User Ratings, Pros & Cons

Effortless cloud hosting, simplified.

4.8

Add to compare

Get Pricing Details

Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 731-740 out of 1843

PP

Patricia Parpajola

07/21/23

5 out of 5

An excellent professional

The assistant Ms Syeda truly went the extra mile to ensure my problems were solved. Patient and truly cooperative despite my poor web management knowledge. She truly is an excellent professional. Kind regards,

RC

Rahul C

07/21/23

5 out of 5

"Best Advance Hosting For Beginners"

What do you like best about Cloudways? Easy to host a webitse, and in case you need help then they have thier how to tutorial videos to help you at every step. But if you still need help then you can directly live chat with Cloudways support.

DS

David Solomon

07/20/23

5 out of 5

Afif

I had been working on solving a problem with migration and after 3 hours gave up and contacted support. Afif answered and boy am I glad he did. He fixed my problem in minutes. Great to work with. Give him a raise! David S. Charleston SC

AD

Andre den breejen

07/20/23

5 out of 5

very good and fast support

Date of experience: July 21, 2023

보녕스님

07/20/23

5 out of 5

best of best But the male employee…

best of best But the male employee solved it in five minutes. Even the female employee who talked during the day complains and does not work very well. I don't think we need female engineers. I'm sorry to say something bad. But it's a reality.

ZW

zed wu

07/20/23

5 out of 5

Perfect

Perfect. Engineer Javiria is very nice, great job!

AS

Amtoj Singh

07/20/23

5 out of 5

Awesome and genuine support of…

Awesome and genuine support of Cloudways. Very much satisfied with resolution for the issues. Laiba is very much helpful. She helped me very much and guide me step by step and my issue resolved.

JO

Joel Otterstrom

07/20/23

5 out of 5

Always there

The nice thing about Cloudways as a reseller is that they are always there for me. They have wordpress optimized with very little unneeded overhead. I have had a good relationship with them for years now.

SS

Stephanie Shaw

07/20/23

5 out of 5

Excellent hosting platform

Excellent hosting platform - fast websites and fair pricing. Ebad Khan was an competent and polite support rep.

KY

Karl Young

07/19/23

5 out of 5

I worked with Raja as a cloud engineer…

I worked with Raja as a cloud engineer and he was an excellent Dedicated online expert for the following reasons: 1. He Updated my Maldet software to the latest version 2. Created a Ticket and ran a maldet scan on my Cloud server that I host hundreds of customers on 3. Reported the results of the Maldet scan so I could proactively protect my customers and continue to grow with Cloudways Managed Services Thank You! Karl Young CEO of Lemon Head Design

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].