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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in June 2026: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 601-610 out of 1843

AS

Adam Smith

09/07/23

5 out of 5

great support

despite the issue needing a long time to resolve, the support was there for as long as i needed it. all the information i needed was given to help me resolve the issue.

MG

Manzil Gupta

09/07/23

5 out of 5

she is provide good support

Date of experience: September 08, 2023

C

customer

09/06/23

5 out of 5

very fast response and fixing the issues

Date of experience: September 07, 2023

AP

Andrew Paxton

09/06/23

5 out of 5

Excellent as usual

Very polite and professional support. You guys always overdeliver on quality and your support is first-class.

NB

Naveen Bhumra

09/05/23

5 out of 5

Rep solved my issue quickly

Rep solved my issue quickly. Cloudways is easy and good for non techy persons.

JW

Jay Walker

09/05/23

5 out of 5

Afif was so helpful he basically helped…

Afif was so helpful he basically helped me install this PHP program by himself. thank you so much

KM

Katherine M

09/04/23

5 out of 5

"Fast, expert advice and support"

What do you like best about Cloudways? I have a dedicated account manager, which is a real bonus. Also, can access support via chat or email & the response is always fast and more comprehensive than I've experienced with any other host.

D

Danijel

09/04/23

5 out of 5

Positive Cloudways review

Been a Cloudways user for multiple years now. Support has always been helpful, and the managing of the sites has never been easier. Having used cpanel and plesk before, Cloudways panel is a breath of fresh air. I also use addons for transactional emails via elasticemail, mailboxes via Rackspace addon, and Cloudflare enterprise plan. When it comes to wordpress + woocommerce websites, there are hardly any better hosting solutions, at least for the European market. I can not fault them for ...

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AP

Anke P

09/04/23

5 out of 5

"Cloudways is the preferred option for those interested in web hosting"

What do you like best about Cloudways? I like that Cloudways offers different amounts of memory, power, and bandwidths. Plus, the standard cloud-based hosting plan has an impressive selection of options to suit any customer's needs.

윤성민

09/04/23

5 out of 5

veryvery kind and good

veryvery kind and good The response may have been slow because I was using a translator to inquire, but I was very grateful that they said it was okay.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].