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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in June 2026: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 171-180 out of 1843

MS

Made Suparsana

07/28/24

5 out of 5

Love how the team is fast respond and…

Love how the team is fast respond and describing issue perfectly.

IF

isaac feldman

07/28/24

5 out of 5

good support

good support

IF

isaac feldman

07/28/24

5 out of 5

good support

good support

MS

Made Suparsana

07/28/24

5 out of 5

Love how the team is fast respond and…

Love how the team is fast respond and describing issue perfectly.

T

TheMoonCarl

07/27/24

5 out of 5

Abdur is one of the only competent…

Abdur is one of the only competent members of staff from the Support. There are other members that, when I start a chat, I'm immediately like "oh no this is gonna suck". Support can be hit or miss. Some staff are misinformed, unintentionally rude, or not helpful. But Abdur is one of the special ones! Thanks man.

A

Abdullah

07/27/24

5 out of 5

I am happy with the excellent service…

I am happy with the excellent service provided to me by Iqra from Cloudways support team. Thank you very much.

T

TheMoonCarl

07/27/24

5 out of 5

Abdur is one of the only competent…

Abdur is one of the only competent members of staff from the Support. There are other members that, when I start a chat, I'm immediately like "oh no this is gonna suck". Support can be hit or miss. Some staff are misinformed, unintentionally rude, or not helpful. But Abdur is one of the special ones! Thanks man.

A

Abdullah

07/27/24

5 out of 5

I am happy with the excellent service…

I am happy with the excellent service provided to me by Iqra from Cloudways support team. Thank you very much.

DU

Dmytro Ustinov

07/26/24

5 out of 5

Correctness in communication

Correctness in communication, desire to solve the problem

DU

Dmytro Ustinov

07/26/24

5 out of 5

Correctness in communication

Correctness in communication, desire to solve the problem

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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