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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in June 2026: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 161-170 out of 1843

YR

Yan Repin

08/01/24

5 out of 5

Minhal helped me a lot with rolling…

Minhal helped me a lot with rolling back my site and getting it back to live after some error on updating plugins

RB

Ryan Blundell

08/01/24

5 out of 5

I have been with CW for at least 7…

I have been with CW for at least 7 years and have always had good support. Today it was over and above what I expected. Shout out to Kinza, she is really really helpful thanks very much!

RB

Ryan Blundell

08/01/24

5 out of 5

I have been with CW for at least 7…

I have been with CW for at least 7 years and have always had good support. Today it was over and above what I expected. Shout out to Kinza, she is really really helpful thanks very much!

TI

Tim Inman

08/01/24

5 out of 5

I had a critical error on my website…

I had a critical error on my website and Abdur Raoof was able to help me fix it very quickly. I love Cloudways and Abdur Raoof you're the best!!!

SH

Shop HarrysLocksmith

08/01/24

5 out of 5

Shariq was AWESOME

Shariq was very helpful, very kind, and understanding. He helped me with several problems that I was worried about and completely took all the stress away. Thank you Shariq for your help!

TI

Tim Inman

08/01/24

5 out of 5

I had a critical error on my website…

I had a critical error on my website and Abdur Raoof was able to help me fix it very quickly. I love Cloudways and Abdur Raoof you're the best!!!

JA

Javed Ali

07/31/24

5 out of 5

I wanted to extend my sincere thanks to Abdur

I wanted to extend my sincere thanks to Abdur for the exceptional assistance with setting up Git and generating the Personal Access Token (PAT) for GitHub. Your guidance was incredibly clear and thorough, making the entire process straightforward and manageable. Your support ensured that I could smoothly configure my Git repository and integrate it with GitHub, which significantly streamlined my workflow. I truly appreciate the time and effort you took to explain each step in ...

Read more

CR

Craig Rice

07/31/24

5 out of 5

Cloudways Hosting enables me to easily offer premium cloud hosting to my clients, enabling me to serve bigger companies and build larger more complex websites

Cloudways Hosting enables me to easily offer premium cloud hosting and always have a friendly and understanding support staff available to help. Support Agent Mohsin Ali helped me with a billing issue today and saved me from a lot of stress. If you are considering Cloudways give it a shot, you won't be disappointed!

JA

Javed Ali

07/31/24

5 out of 5

I wanted to extend my sincere thanks to Abdur

I wanted to extend my sincere thanks to Abdur for the exceptional assistance with setting up Git and generating the Personal Access Token (PAT) for GitHub. Your guidance was incredibly clear and thorough, making the entire process straightforward and manageable. Your support ensured that I could smoothly configure my Git repository and integrate it with GitHub, which significantly streamlined my workflow. I truly appreciate the time and effort you took to explain each step in ...

Read more

CR

Craig Rice

07/31/24

5 out of 5

Cloudways Hosting enables me to easily offer premium cloud hosting to my clients, enabling me to serve bigger companies and build larger more complex websites

Cloudways Hosting enables me to easily offer premium cloud hosting and always have a friendly and understanding support staff available to help. Support Agent Mohsin Ali helped me with a billing issue today and saved me from a lot of stress. If you are considering Cloudways give it a shot, you won't be disappointed!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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