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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in June 2026: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 101-110 out of 1843

عا

عبلة الزامون

09/08/24

5 out of 5

Good help and respectful

Date of experience: September 08, 2024

СВ

Станіслав Вітковський

09/08/24

5 out of 5

Everything was great

Everything was great. Thank you!

Y

Yoav

09/08/24

5 out of 5

excellent communication and personal…

excellent communication and personal attention provided throughout the entire process. Rashmi and the technical team handled the issue with professionalism and care, ensuring that my concerns were addressed at every step. What stood out to me the most is how the team was responsive even when things weren't going smoothly, which is often the true measure of a great company. They provided consistent updates, prioritized my issue, and worked diligently to resolve it. The only suggestion I ...

Read more

JC

Jason C

09/07/24

5 out of 5

Helpful support

Helpful support, Mohsin Ali got my account working swiftly.

NH

noam Hochhauser

09/07/24

5 out of 5

best hosting in the market

best hosting in the market

DB

Daniel Braga

09/04/24

5 out of 5

They are always so helpful and really…

They are always so helpful and really go above and beyond on the chat. Muhammad, Ebad Khan, all of them are great. Can't see my websites being hosted on any other platform.

HM

Hemal Mondal

09/03/24

5 out of 5

The best service and support

The best and the best and the best service and support I get from here I love to using cloudways and I will recommend you will use it too.

EH

Eliran Harush

09/03/24

5 out of 5

Thank you for your service

Thank you for your, as always, great service. i've chatted with Iqra Muhammad about technical issue, and she had found a solution for my problem in seconds.

LM

Levi Mendes

09/03/24

5 out of 5

Preety fast

fast service and very attentive staff

MF

Mike French

09/03/24

5 out of 5

So far so good

So far so good. Migrating from terrible TSOHost service and Cloudways' support team have been nothing but exemplary

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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