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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in June 2026: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 1041-1050 out of 1843

AM

Aryan Mishra

10/18/22

5 out of 5

Excellent Service

Date of experience: October 19, 2022

DG

Daniel Gonzalez

10/18/22

5 out of 5

Cloudways is awesome

Cloudways is awesome! They make managing hundreds of websites simple and keep adding great features.

JR

Jean-Marc Runner

10/18/22

5 out of 5

Best hosting company ever

Best hosting company ever. Fast and reliable servers, good UX and Support is awesome.

JS

Jearove St michel

10/17/22

5 out of 5

the most trustworty platform.very…

the most trustworty platform.very patient and careful support team.

NH

Niels H

10/16/22

5 out of 5

They are the best

The people a Cloudways are -in my view- always professional, accurate, kind and swift. What more would you like to experience from a customer service rep.

CC

Clover Custom Furniture Clover

10/13/22

5 out of 5

Usman Rao is a very very helpful and…

Usman Rao is a very very helpful and patient engineer helping me solving the problems.

SK

shashank k

10/13/22

5 out of 5

"Best & Reliable Hosting At Affordable Pricing"

What do you like best about Cloudways? The thing that sets Cloudways apart from other hosting providers is the performance. If you're in the business of selling websites, you can offer your clients a tangible benefit by using Cloudways - fast loading times. With other providers, it can take a lot of work to get a website to load quickly. But with Cloudways, you get great performance right out of the box. And there are reasons for that, as explained on their website. So you can easily ...

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SA

Siddhant Agrawal

10/12/22

5 out of 5

Best support you can find for SaaS products

Cloudways has the best support I have ever seen. Whenever I have a problem they are able and willing to help to resolve it. As someone without much experience with servers it’s amazing to have the kind of support you get from them.

DV

Diane V

10/12/22

5 out of 5

Extra help with SSL cert securing site

After installing the SSL cert, the site still wasn't showing as secure. Usman Rao (Muhammad) patiently worked with me to resolve multiple issues: 1. img src's that needed to be fixed and have https:// added at the beginning 2. File permissions needing to be reset 3. Fixing an issue with the Breeze cache clearing and 4. Helping me look at the site in incognito, uncached, and using my phone to double check results. His patience, service, and assistance was awesome!

FP

Firoz Pathan

10/10/22

5 out of 5

Good Features & Supports

Date of experience: October 11, 2022

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].