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9.8

Spot Score

Cloudways - Cloud Management Platform

Cloudways Reviews in June 2026: User Ratings, Pros & Cons

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4.8

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Cloudways Reviews & Ratings

4.8

Excellent

Based on 1843 reviews

Rating Distribution

Excellent

(1811)

Very Good

(9)

Good

(1)

Poor

(1)

Terible

(21)

Spotsaas Editor’s POV

Cloudways has garnered a strong reputation for its exceptional customer support, as highlighted by recent reviews. Customers have consistently praised the knowledgeable and efficient support they received, with names like Areeb, Ali, Zoha, Javiria, Sushant Chawla, Hamza, Rashmi, and Aman standing out for their exemplary service. Users appreciate the quick ...Read more

Cloudways pros and cons

  • Consistently exceptional support team with prompt and knowledgeable assistance.

  • Personalized and patient support, especially for non-tech users, ensuring effective issue resolution.

  • Limited usability for users who require advanced customizations without extensive technical knowledge.

  • Dependency on staying updated to prevent compatibility issues with the platform's evolving features.

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Showing 1051-1060 out of 1843

MJ

Mark Joshua

10/09/22

5 out of 5

Cloudways hosting is the best hands…

Cloudways hosting is the best hands down. Any problems the support team has helped me every time.

MF

Md Firan Mondal

10/07/22

5 out of 5

Maheen, one of the Best Team Member in Cloudays

Maheen, one of the best, most knowledgeable & proficient team members helped a lot to solve my problem. My site was facing a lot of problems and Maheen resolved all the issues. Appreciate Maheen for her knowledge, efficiency & quick solving skills

JG

Jorge Guerra

10/07/22

5 out of 5

Iqra helped me fast and very good…

Iqra helped me fast and very good attitude. Thanks!

JT

Jeff Thomas

10/06/22

5 out of 5

Great support

Great support!

LL

Linus Lim

10/05/22

5 out of 5

Cloudways’s Iqra is amazing.

Been with Cloudways for 4 years and never considered any other hosting besides them since then. One of my site was infected by a malware and amazing Iqra is there to help me! She is professional, guiding me every step on how to resolve this issue, giving me the assurance that everything is going to be okay. I highly recommend Iqra! I had my fair share of communicating with tech support and Cloudways is always amazing with support staff like Iqra.

MA

Margaret Ana F

10/04/22

5 out of 5

"Cloudways has the best support!!"

What do you like best about Cloudways? I like that whenever I have any issues with the server or any of my WordPress sites, there is always someone there to be patient with me and help me through the problem. They never rush me! Recently I dealt with Soban Abid, and he was a gem!

BC

Bram C

10/04/22

5 out of 5

Awesome support!

Awesome support, awesome service and a great overall quality/price combination. Recommended.

EK

Eric Kuznacic

10/04/22

5 out of 5

A job very well done!

This might be the best support experience I have ever had with Cloudways. Dimitar took the time and effort to help diagnose what the issue was with my server, offer possible causes and solutions, and stayed on the line to monitor the response as long as it took to get the problem solved. A job very well done!

CK

Cindy Kershaw

10/03/22

5 out of 5

Just had fantastic support from Anas, Cloudways Support

Just had fantastic support from Cloudways agent, Anas. Can't believe how they are always so helpful. Such a contrast with my experience with SiteGround Support.

AS

AMIT S

10/03/22

5 out of 5

"Cloudways offers fast web servers at low prices"

What do you like best about Cloudways? The most helpful with Cloudways is that it increases the speed of our WordPress site, which was hosted with shared hosting. As per other competitors Cloudways is more reliable, trusted as well as affordable. The offers various server locations to choose from for fast loading of the site and at very reasonable prices. Also, the support from Cloudways is awesome.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].