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9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

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4.39

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CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

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Showing 341-350 out of 1369

AU

Anonymous User

04/17/23

3 out of 5

"Good tools to communicate worldwide"

What do you like best about CloudTalk? You're writing the time zone before we call -> good to know which time it is when we call a customer in his country. We can listen our call.

ES

Eduardo S

04/17/23

4 out of 5

"experiencia llamadas"

What do you like best about CloudTalk? lo mejor de cloud talk es el facil acceso a la data de llamadas con el fin de poder investigar el comportamiento y trafico que se ha obtenido de la misma

DJ

David J

04/17/23

4 out of 5

"Vse v poradku. Skvela podpora :)"

What do you like best about CloudTalk? Smart dialer je uzasnej. Power dialer taky. Vše funguje jak má What do you dislike about CloudTalk?

AU

Anonymous User

04/17/23

5 out of 5

"My experience is great using the cloud talk app"

What do you like best about CloudTalk? Cloud talk, for me, is very smooth and is very user friendly, and i would recommend this app to any and everyone. I use this app everyday and it just keeps getting better and better when i use it.

SW

Shauna W

04/17/23

4 out of 5

"Perfect for busy sales team."

What do you like best about CloudTalk? Cloudtalk allows me to easily contact sales leads from all over the world. It intergrates with my crm, so all information is automatucally logged. The calls are also recorded so it is useful for training and monitoring of the sales team.

AU

Anonymous User

04/17/23

2.5 out of 5

"It works ok but the integrations aren't great"

What do you like best about CloudTalk? It's simple enough to use once there are integrations that work What do you dislike about CloudTalk?

BA

Benjamin A

03/30/23

4.5 out of 5

"Very good connection and fair tools"

What do you like best about CloudTalk? It has everything you need for a call, notes, information on the screen, different options, labels, and at the end a small survey, very good

AU

Anonymous User

03/24/23

5 out of 5

"Smooth experience"

What do you like best about CloudTalk? I really like that CloudTalk is connected to Hubspot and that the calls are automatically registered on the CRM. What do you dislike about CloudTalk?

YC

Yosafat C

03/16/23

4 out of 5

"Very good for calls, but it should be better for sms"

What do you like best about CloudTalk? The best part of Cloudtalk is regarding the calls; since there are many tools, flows, and rules for inbound calls works very helpful!

YC

Yosafat C

03/16/23

4 out of 5

"Very good for calls, but it should be better for sms"

What do you like best about CloudTalk? The best part of Cloudtalk is regarding the calls; since there are many tools, flows, and rules for inbound calls works very helpful!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].