NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

9.6

Spot Score

CloudTalk - Call Center Software

CloudTalk Reviews in June 2026: User Ratings, Pros & Cons

Efficiently elevate call center performance.

4.39

Add to compare

Starts from $25 / User / Month when Billed Yearly

Start Free Trial

CloudTalk Reviews & Ratings

4.39

Very Good

Based on 1369 ratings & 1369 reviews

Rating Distribution

Excellent

(914)

Very Good

(342)

Good

(46)

Poor

(22)

Terible

(45)

Spotsaas Editor’s POV

Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more

CloudTalk pros and cons

  • Easy to use interface with seamless integration for productivity tools like CRM systems.

  • Fast and responsive customer support appreciated by users for efficient issue resolution.

  • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

  • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

  • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

  • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 331-340 out of 1369

AU

Anonymous User

04/17/23

5 out of 5

"CloudTalk made my life easier!"

What do you like best about CloudTalk? I'm from the Philippines and working as a project manager for an Australia-based business. I love how we can integrate CloudTalk with our CRM tool and it helps me to easily communicate with clients with automatic syncing of contact details. I researched for other communication companies too but only CloudTalk meets my needs. There's no minimum number of user requirement, can be integrated with CRM tool, has a mobile app, and CSRs are easy to work with.

CG

Carlos G

04/17/23

5 out of 5

"More than a call is an experience."

What do you like best about CloudTalk? I like how easy it is to perform and manage What do you dislike about CloudTalk?

AJ

Alex J

04/17/23

5 out of 5

"Highly efficient programme for sales results."

What do you like best about CloudTalk? Very easy to speed dial numbers and connect with others. I like the fact you can listen to recordings to facilitate continuous improvement.

JP

Jaroslav P

04/17/23

5 out of 5

"easy to use"

What do you like best about CloudTalk? Clear and simple. Every morning I can look at the overview in my mail. Great !! What do you dislike about CloudTalk?

EC

Emma C

04/17/23

5 out of 5

"Very good, efficient, call log is great, transferring calls also is easy and very easy to navigate."

What do you like best about CloudTalk? I can transfer calls, check missed calls, and log how many calls and minutes are used in the month, which is very useful for KPI meetings, etc.

AU

Anonymous User

04/17/23

4 out of 5

"Good solution"

What do you like best about CloudTalk? Very clear and user-friendly interface and integration to the Zendesk platform. What do you dislike about CloudTalk?

CH

Cameron H

04/17/23

5 out of 5

"Amazing"

What do you like best about CloudTalk? So I've been using cloud talk for 3 months now and find it amazing! It is user-friendly with clear audio and an amazing support team. I had some issues at the start with inbound calls however the team fixed this quickly! All-around great app!

AU

Anonymous User

04/17/23

4 out of 5

"Good solution"

What do you like best about CloudTalk? Very clear and user-friendly interface and integration to the Zendesk platform. What do you dislike about CloudTalk?

AU

Anonymous User

04/17/23

3 out of 5

"Good tools to communicate worldwide"

What do you like best about CloudTalk? You're writing the time zone before we call -> good to know which time it is when we call a customer in his country. We can listen our call.

DJ

David J

04/17/23

4 out of 5

"Vse v poradku. Skvela podpora :)"

What do you like best about CloudTalk? Smart dialer je uzasnej. Power dialer taky. Vše funguje jak má What do you dislike about CloudTalk?

Free vendor scorecard

Evaluate CloudTalk objectively with the call center software scorecard

A weighted call center software vendor scorecard to score CloudTalk against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].