9.6
Spot Score
Efficiently elevate call center performance.
Add to compare
Starts from $25/User/Month when Billed Yearly
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
Log in Required to View Reviews
Filter results
Sort by :
Showing 181-190 out of 1297
AU
Anonymous User
07/26/23
"Not working product!"
What do you like best about CloudTalk? The app does not work. We get a call, we pick up, but the custome does not hear us, nor can we hear the customer. We had this problem allot of times, and have informed them about it. but they keep on asking the same questions, without any results.
AU
Anonymous User
07/14/23
"Very Disappointing"
What do you like best about CloudTalk? When you sign up they are very helpful and cheerful but.... What do you dislike about CloudTalk?
RH
Richard Hessels
07/03/23
Been doing 20k calls per month with this platform for over a year
Been using this platform for over a year now. We make about 20,000 outbound calls per month with a small team. Our experience has been pretty good. We have not experienced any dropped calls, and overall the call quality is good. Requests for local phone numbers are handled quickly (sometimes within 1 hr). The user interface is a bit dated, although the new statistics overview pages are very well designed. Hopefully, the rest of the user interface will follow. Customer service (via chat) ...
Read more
AU
Anonymous User
06/28/23
"God to see the customers feedback"
What do you like best about CloudTalk? That it is possible to have the customer experiends the calls What do you dislike about CloudTalk?
ZB
Zoé B
06/07/23
"a user-friendly tool for effective managerial supervision of your teams"
What do you like best about CloudTalk? the ease of use of the tool, the many options, and the administrator interface that allows you to control call quality, team quotas and fluctuations in the volume of customers/prospects
HG
Harrison G
05/21/23
"Cloudtalk Review"
What do you like best about CloudTalk? Very simple to use, produces good call quality What do you dislike about CloudTalk?
RB
Ralph B
05/19/23
"Streamline Your Communication with CloudTalk"
What do you like best about CloudTalk? CloudTalk is an exceptional communication tool that has greatly improved our business operations. Its robust features, seamless integration, and excellent customer support make it the go-to solution for streamlining our communication processes.
CR
Carla R
05/19/23
"Good experience having calls with CloudTalk"
What do you like best about CloudTalk? I can make easily calls, people can hear me properly and it works well both PC and phone. What do you dislike about CloudTalk?
AU
Anonymous User
05/17/23
"It is fast, effective and allows clear communication. Recommended"
What do you like best about CloudTalk? The quality of the call, it is heard super clear, going from call to call allows you to work quickly, does not contain errors that delay your work and the fact of receiving calls is effective
AU
Anonymous User
05/16/23
"uncomplicated tool"
What do you like best about CloudTalk? I like that it dials very fast, the voice quality is great What do you dislike about CloudTalk?
