9.6
Spot Score
CloudTalk Reviews in June 2026: User Ratings, Pros & Cons
Efficiently elevate call center performance.
Add to compare
Starts from $25 / User / Month when Billed Yearly
CloudTalk Reviews & Ratings
Spotsaas Editor’s POV
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
CloudTalk pros and cons
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
Filter results
Sort by :
Showing 91-100 out of 1369
EV
Esmeralda V
05/31/24
"I love how my work has been much easier since I use CloudTalk!"
What do you like best about CloudTalk? Super easy to use, a very friendly app and useful. What do you dislike about CloudTalk?
DR
DIEGO R
05/31/24
"Great experience"
What do you like best about CloudTalk? Las estadisticas de las llamadas, la facilidad de poder utilizar el API para los registros de llamadas. Poder escuchar las grabaciones
AU
Anonymous User
05/31/24
"good communication! nice experience fast support!"
What do you like best about CloudTalk? support help very fast and answer to all What do you dislike about CloudTalk?
AU
Anonymous User
05/30/24
"Overall a great service with great support whenever needed."
What do you like best about CloudTalk? Cloudtalk is quite easy to use and relatively easy to set up also. The support team is always willing to help. What do you dislike about CloudTalk?
DF
Daniel F
05/30/24
"CloudTalk - Reliable product and great service"
What do you like best about CloudTalk? Easy to use SaaS and prices and customerservice that are hard to beat What do you dislike about CloudTalk?
CD
Camilo D
05/25/24
"Presenta mucho retraso en la llamada y se corta la comunicación constantemente."
What do you like best about CloudTalk? Me gusta la interfaz del aplicativo ya que es facil de utilizar, la busqueda de llamadas es facil de realizar. What do you dislike about CloudTalk?
E
EC
05/24/24
Cloudtalk has helped me so much.
Cloudtalk has helped me so much. Being able to call international numbers without having to worry about OS charges has changed the game when I have a job contacting people all around the world. The calling quality is great.
NR
Nikolay R
05/23/24
Cloudtalk's intuitiveness is insurmountable.
CloudTalk is hands-down the most intuitive virtual phone software I have come across. We use it on a day-to-day basis for B2C needs without fail. It is extremely easy and straightforward to set up, use, and maintain. Within the past couple of months (during which we have used it for both inbound and outbound calls), I have not noticed any issues with the software. The quality of the calls is crisp, the reporting dashboards display of the necessary information, and the post-call "wrapping" ...
Read more
TW
Timmon Whitehead
05/20/24
Great experience with CloudTalk
We have recently made the switch to CloudTalk form another VOIP provider as they ordered a much more comprehensive integration with our chosen CRM (Pipedrive). The intail setup was quick and easy and any questions were answered comprehensively by their support team. We transferred our number from our old provider which was all dealt with by CloudTalk. Again, this was simple and straightforward and the porting team kept us up to date with the progress. We are very happy with CloudTalk and ...
Read more
OF
Omar Feki
04/11/24
Recommended! Daily use at work
I use the programme every day because I work with it. It is reliable, the call quality is good and it is very easy to use. I personally use it as a Plugin for Pipedrive (CRM Software), recommended!
Free vendor scorecard
Evaluate CloudTalk objectively with the call center software scorecard
A weighted call center software vendor scorecard to score CloudTalk against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].