Close Reviews in September 2026: User Ratings, Pros & Cons

The Best CRM Platform In The Market Today

PROS & CONS What are the best aspects of this product? One can instantly see that the best thing about Close.io is the way it organizes the leads it captures - as companies and contacts within those companies. This unique approach is a time saver because we are able to sell to companies as a whole instead of peddling leads to individual people. This structure also simplifies the job of sales people as it pinpoints the contact points that have been made with potential clients in previous ...

One of the best software for sales

What do you like best? The use is fairly easy to use, has a clean design and an excellent layout. As a business-oriented software, it starts to work with minimal problems and find a way out. In general, positive feedback from our sales team, as employees say that CRM is easy to use and allows them to call and send letters by e-mail very quickly and easily. What do you dislike? I would like a more complete list of keyboard shortcuts and the ability to track activity. Recommendations to ...

A CRM that can finally comprehend the world of B2B sales!

PROS & CONS What are the best aspects of this product? The fact of the matter is. Close.io is capable of organizing leads by organization instead of people. I find this to be awesome! Each e-mail being sent out, call made, and note written about an organization as well as leads from within are housed in a single location. What aspects are problematic or could work better? Reporting could use some big upgrade. We'll soon wind up making our own reporting tool on top of their current ...

Close allows for a easy to use user interface for all businesses.

What do you like best? I like the fact that it is easy to keep track of all business communications with certain clients. It is fairly easy to use and we can hold one another accountable with all client communications. I also like that we can complete a lot of functions all at the same time. What do you dislike? The custom fields can get annoying to find. I don't like that the company is always making updates without letting users realize that the change has even happened. ...

Best sales CRM I've ever used

What do you like best? The level of transparency on every single lead, and also into every single user is great. The history of communications is really easy to decipher Pipeline management is simple Custom fields are easy to manage What do you dislike? PLEASE ADD IN LIVE CALL MONITORING FOR SALES MANAGERS! A major piece to a healthy sales team is coaching, and there is no better time to do sales coaching than on an active phone call. It's like coaching sports- you can't be an ...

Enlarge performance of all your sales much easy.

What do you like best? I can increase performance with all our sales connection in one place. Also, I like the way of inbox which keeps track of all our sales action With calls, reminders, and tasks we making our workflow better and quicker than before. What do you dislike? I would like to say that we like that product as during all work we don't have a chance to meet with any problems.It is always a pleasure to work with rights correct working steps. Recommendations to others ...

The right solution for our sales.

What do you like best? The interface where I'm tracking my leads I can easy to understand and train salespeople on in the very better way. All my emails, calls, tasks and reminders better to solve with the automatic option. What do you dislike? Generally, the software is not bad and all tools work well without any problems. I don't have any error in my automatic report service which is good. Recommendations to others considering the product The powerful software will help you to ...

Its simplicity is what makes it great!

PROS & CONS What are the best aspects of this product? The smoothest CRM I've used in a long while. It lets me pull up historical data swiftly. It also lets me view as to who's contacting the lead and when they were contacted the last time. Running reports is simpler compared to other competitors. What aspects are problematic or could work better? Sales teams at a larger scale are probably in need of the ability to deploy ownership to leads. This would be based on specific ...

Great For Sales, Terrible For Everything Else

What do you like best? Simple layout Easy to use Multiple features that support sales (power dialler, smart views Excellent search features (if used correctly - which isn't always that straight-forward What do you dislike? Zero reporting No Activity Tracking Terrible integration with other tools Custom fields limitations (only work at lead level Far too many bugs which lead to duplicate and incorrect data Cannot merge or reassign contacts to new leads No way ...

Work much effective with the right solution.

What do you like best? I have the easy track system of my sales trade, this makes my workflow faster. Also, I like that I can make a few calls at one time. All my emails, calls, tasks and reminders I can sort out automatically. What do you dislike? Generally, the software is not bad and all tools work well without any problems. The install of this product is really easy. I would like to admit that support service works well. They always give a correct advice to us. Recommendations to ...