Clio Reviews in June 2025: User Ratings, Pros & Cons

"Case Management"

What do you like best about Clio? I enjoy having the clients, opposing party, and attorneys all linked to the proper matters. I love saving notes in matters, it’s so much better than relying on a sticky note. The Clio Connect is an interesting concept. What do you dislike about Clio? I need to have a shared Clio Connect folder send a client an update when I make changes to the folder. Right now, I have to independently email them or send them a Clio message. I’d rather it just shoot them a ...

"Decent case management software"

What do you like best about Clio? Each individual matter's main interface has everything you need to know at a glance. What do you dislike about Clio? The program is somewhat cumbersome. I end up putting most of the pertinent information into the Notes section instead of the main interface, because it's not logically organized. I like the product, but definitely see room for improvement. Recommendations to others considering Clio: I came into a firm without familiarity with other ...

"Coolest legal management software "

What do you like best about Clio? It is a powerful collection of tools wrapped in a slick package. What do you dislike about Clio? The timekeeper could have a few more customizations. What problems is Clio solving and how is that benefiting you? Calendar, time management, and communication are all in one place. Conflicts check is easy now.

"Coolest legal management software "

What do you like best? It is a powerful collection of tools wrapped in a slick package. What do you dislike? The timekeeper could have a few more customizations. What problems are you solving with the product? What benefits have you realized? Calendar, time management, and communication are all in one place. Conflicts check is easy now.

"Personal Injury Paralegal"

What do you like best? Clio is very user friendly and has a lot of great options for different services. I like that it can be customized to different law firms' needs as well. What do you dislike? The plethora of great options that Clio offers are often hard to find or learn how to use. Personally, I catch on quickly, but for the other folks in my office, it has been challenging. Clio is very much based on the money aspect of a law firm, which can definitely be helpful for many firms, ...

"Personal Injury Paralegal"

What do you like best about Clio? Clio is very user friendly and has a lot of great options for different services. I like that it can be customized to different law firms' needs as well. What do you dislike about Clio? The plethora of great options that Clio offers are often hard to find or learn how to use. Personally, I catch on quickly, but for the other folks in my office, it has been challenging. Clio is very much based on the money aspect of a law firm, which can definitely be ...

"Works Well; Great Potential"

What do you like best about Clio? That it is made specifically for legal professionals/firms. I like the calendar and organization/workflow features (tasks, forms, etc.). I also like the integration they offer with other software we use. Also -- they have an app! What do you dislike about Clio? The hardest thing for us is that the calendar doesn't auto-update, and some of the syncing only happens every 10-30 minutes. The calendar is essential -- we have 4 offices and at least that many ...

"Law firm"

What do you like best about Clio? We used lexicata as well as Clio. And now that both systems work together it makes client management easy. What do you dislike about Clio? We still do not understand how to do billing. And it seems very complicated. Recommendations to others considering Clio: Make billing easier to understand What problems is Clio solving and how is that benefiting you? Having the client's information all in one place

"Excellent Product"

What do you like best about Clio? Ease of use and organization of client matters What do you dislike about Clio? Some features unavailable unless pay additional fees. Recommendations to others considering Clio: Compare to other available management systems to determine whether this fits your needs and pricing. What problems is Clio solving and how is that benefiting you? Client management.

"Clio Is forgetting its customers"

What do you like best about Clio? Universal on-line availability and transfer of the risk of technology management (i.e. getting rid of my server). What do you dislike about Clio? Clio is preoccupied with adding new features at the expense of not improving what it already has. Bill formats are embarrassing and despite months of complaining, noting is being done. Improving efficiencies in existing functionality of features I use every day has taken a back seat to new features of only ...