Clio Reviews in October 2026: User Ratings, Pros & Cons

Useful, adaptive, efficient

Our office provides mediation, and while the database needed some customization to use for multiple clients, the system is easy to use. Very adaptable to fit our clients’ needs, and the ability for them to access our available scheduled appointments saves time and effort. Highly recommended—

Easy to use

Easy to use. Intuitive.

Clio is amazing!

I love working in Clio it is user friendly and tutorials are offered for free on how to complete any task you might have some questions about. If that didn't help they do have a bot service and a great customer service line that are always willing to assist with your needs.

Clio is very good for client management…

Clio is very good for client management storage and the calendar

Easy & Customizable

Clio is user friendly, easy to set up and customize, and the company has an excellent support system to walk you through every obstacle that may arise. We have been using Clio for over 5 years and cannot imagine how we survived without it!

The calendar is great

The calendar is great! It is all I use; I have not figured out how to use the other features. However, that is not really a problem; I am a solo practitioner, so I do not have complicated office-type situations.

Friendly and knowledgeable assistance

Date of experience: April 15, 2024

Attorney at Law

Everything except the trust recording works fine. What no one ever explained to me was that once a payment is made by credit card, I have to go into the the client's general account and transfer it to the matter to which it belongs. The result is that, while the dashboard shows correct amounts, if I print a bill it shows all of the escrow deposits which have not been applied properly, so the amount is much higher than it should be. Also, the report titles could be a little clearer, and I ...

Great Team Support

The Clio team is always available to assist with any questions or concerns I have with utilizing the software. As I slowly learn the capabilities of Clio Manage and Grow they are there to walk me through the steps. Would recommend the software not only for the way that it can save your firm time and money, but also for the great support they provide.

I have been using Clio for years now and extremely unhappy and disappointed with Clio pay.

I have been using Clio for years now. I was contacted by a rep asking me to switch to Clio pay for online payments. I did so and could not process any payments through this service and was told the reason why was because I did bankruptcy work and the service provider would not approve it. This is absurd! I was never advised of this. They took days to respond and payments went unprocessed. This is discrimination against business that perform lawful services to clients. A class action suit ...