Clio Reviews in May 2025: User Ratings, Pros & Cons

I have been using Clio for years now and extremely unhappy and disappointed with Clio pay.

I have been using Clio for years now. I was contacted by a rep asking me to switch to Clio pay for online payments. I did so and could not process any payments through this service and was told the reason why was because I did bankruptcy work and the service provider would not approve it. This is absurd! I was never advised of this. They took days to respond and payments went unprocessed. This is discrimination against business that perform lawful services to clients. A class action suit ...

Most User Friendly Platform Ever Used!

Have used many different legal platforms over the years and Clio is the best by far!

it is easy to navigate and find what is…

it is easy to navigate and find what is needed. Isolated searches are great and to find.

I have used Clio products for 10 years

I have used Clio products for 10 years. Overall, ease of use is great, and I have found the software helpful for running an efficient practice.

Document access from anywhere is great.

Document access from anywhere is great. Reports are very useful. Would like a bit more flexibility to generate custom reports.

I am known for hating technology

I am known for hating technology - and I love Clio. It integrates so many of our firm function needs seamlessly and more intuitively than any other CRM. And the Clio people are actually friendly, available, and helpful. Imagine that!

Clio is Very Easy

Clio is a very easy, integrated system with our law firm. The customer service is also outstanding.

As a practising lawyer of 40 yrs...

As a practising lawyer of 40 yrs and an early adopter of practice management software, I have seen, beta-tested and owned many brands of software. Clio is by far the most intuitive, adaptable, accessible solution I have used. They are constantly adding useful features, and if it isn't in their software, their API allows so many other programs to "play nicely" (seamlessly with it). This is the only Practice Management software I will use until I take down my shingle.

Very good product and excellent service.

Very good product and excellent service.

Very user friendly

Clio is a very easy to use practice-management system. Tracking time and producing invoices is a breeze, and they have lots of useful reports, too, which simplify accounting and trust account reconciliation.