Clio Reviews in October 2026: User Ratings, Pros & Cons

Easy to Use

System is easy to set up and use. It does lack flexibility in reports.

Time Saver

Clio helps me keep organized and saves me significant amounts of time. My only complaint is that has been slow of late, especially when using the "Matter" window to open a different case. The wait is sometimes annoying, but overall a great product.

Clio is user-friendly and mostly…

Clio is user-friendly and mostly intuitive. Some of the add-on apps are difficult to navigate/integrate, and it is also difficult to get in touch with an actual person. The tutorials are great and very helpful for onboarding new employees with questions. The reports generation feature could use some work, or more direction, but my overall experience is positive, and I would refer it to a friend.

Very user friendly and the customer…

Very user friendly and the customer service is excellent!

Clio is convenient and easy to use

Clio is convenient and easy to use. If there is a problem or question and you contact them, they are really good about helping. I don't know how we practiced before, but it has made everything simplier and quicker.

CLIO is an Excellent Time Keeping and Billing Program

The program is easy to use and we are able to track the progress of our income easily. Setting up client accounts is easy. The billing program is suitable for all of our clients.

I love it

Although it is not perfect, (for example, telephone numbers do not format xxx-xxx-xxxx), Clio has been tremendously helpful to my practice. It is easy to use and has all the information at your fingertips.

A simple

A simple, intuitive system that makes billing simple/fast.

Easy to navigate and reasonable…

Easy to navigate and reasonable questions to answer. relevant to most of our work.

A Great Product with Growth Potential!

What the company excels at is its customer service and short wait times. I do not like the "meeting" days when all hands on deck are not taking calls - that is so annoying. I would recommend splitting the staff for meeting times so there is no impact to the customer. Currently working with a firm that is not 100% in bed with Clio meaning there are redundant systems used outside of Clio. Clio Reports are a little frustrating but I have adapted and use the scheduler to deliver them to me ...