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Clio - New SaaS Software

Clio Reviews in July 2026: User Ratings, Pros & Cons

Streamline your legal business with Clio.

4.61

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Clio Reviews & Ratings

4.61

Excellent

Based on 866 ratings & 865 reviews

Are you using Clio?

Rating Distribution

Excellent

(680)

Very Good

(150)

Good

(21)

Poor

(3)

Terrible

(11)

Clio pros and cons

  • Reviewers find it easy to use for managing a law practice.

  • Timekeeping, billing and online payments are streamlined and improve firm efficiency.

  • Customer support is consistently described as exceptional and responsive.

  • Case and matter management plus scheduling help organize all aspects of practice.

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Showing 571-580 out of 865

UI

User in Law Practice

09/24/19

3.5 out of 5

"Having trouble getting started"

What do you like best? The concept seems really great. We are just starting to implement and it seems like we will get a lot of functionality out of it. What do you dislike? It is taking a really long time to put all of the information in so that we can use it exclusively and function. If you use a server based calendar or email system like outlook calendars only sync one way. Recommendations to others considering the product: I think it is best to use it moving forward, not backward, and ...

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AU

Anonymous User

09/24/19

5 out of 5

"A Life Saver"

What do you like best about Clio? Clio is the total package; you can track time, store files, bill, calendar, etc. I always recommend! What do you dislike about Clio? Not a fan of some of their updates, less user friendly. There mobile app needs serious work. The concept is great but it is not user friendly and has only basic functions. Recommendations to others considering Clio: If you can wrap your head around the updates, this will save you a ton of time. What problems is Clio solving ...

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UI

User in Public Relations and Communications

09/24/19

5 out of 5

"A Life Saver"

What do you like best? Clio is the total package; you can track time, store files, bill, calendar, etc. I always recommend! What do you dislike? Not a fan of some of their updates, less user friendly. There mobile app needs serious work. The concept is great but it is not user friendly and has only basic functions. Recommendations to others considering the product: If you can wrap your head around the updates, this will save you a ton of time. What problems are you solving with the product? ...

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AU

Anonymous User

09/24/19

3.5 out of 5

"Having trouble getting started"

What do you like best about Clio? The concept seems really great. We are just starting to implement and it seems like we will get a lot of functionality out of it. What do you dislike about Clio? It is taking a really long time to put all of the information in so that we can use it exclusively and function. If you use a server based calendar or email system like outlook calendars only sync one way. Recommendations to others considering Clio: I think it is best to use it moving forward, not ...

Read more

H

Hugh

09/14/19

3 out of 5

Ideal app for small law firms

PROS: The interface is simple and the system is easy to use. Plus, the vendor is open to feedback and heeds your suggestions about new features to be added. CONS: The software slows down during updates, and there are frequent updates too, which hamper my productivity.

SS

Shana S

09/06/19

5 out of 5

"Clio is for winners"

What do you like best about Clio? 1. I love the interface of Clio. 2. I like how Clio has training and step by step guide to use the software as reminders and tips to get the best use. 3. Clio improves the professionalism of an office. What do you dislike about Clio? 1. The pros outweigh the cons in this software. 2. I'm learning about the user license side of the software so that multiple team members can access the account without having to have separate billing systems. Recommendations ...

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MH

Mallory H

08/24/19

5 out of 5

"Clio for Law office management"

What do you like best about Clio? I like the ability to track how much money is coming in and how much is due. The employee calendar is also very helpful, and the ability to integrate with Lexicata is great. What do you dislike about Clio? I do not like how crowded the calendar can look when you are looking at all employees schedules. I wish there was a cleaner way to view. Recommendations to others considering Clio: Use lexicata to help with schedule your employees calendars. It is also a ...

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AJ

Ashley J

08/22/19

5 out of 5

"User Friendly"

What do you like best about Clio? I find Clio is easy to navigate and helps our team keep our client files organized, fast and efficient. The software lets us minimize the amount of printed pages and reduce our carbon footprint. The entire team having real time access to client updates saves on mis-communications and ensures we are able to offer our client the best possible representation. What do you dislike about Clio? I haven't come across an aspect of the software that truly bothers me ...

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AJ

Ashley J

08/22/19

5 out of 5

"User Friendly"

What do you like best about Clio? I find Clio is easy to navigate and helps our team keep our client files organized, fast and efficient. The software lets us minimize the amount of printed pages and reduce our carbon footprint. The entire team having real time access to client updates saves on mis-communications and ensures we are able to offer our client the best possible representation. What do you dislike about Clio? I haven't come across an aspect of the software that truly bothers me ...

Read more

KW

Kate W

08/17/19

5 out of 5

"Clio for legal clinic "

What do you like best about Clio? The “one stop shop” feel. I only need one interface. What do you dislike about Clio? The file system was confusing and hard to keep straight. What problems is Clio solving and how is that benefiting you? Much easier to log hours and share files with a team

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].