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Clio - New SaaS Software

Clio Reviews in July 2026: User Ratings, Pros & Cons

Streamline your legal business with Clio.

4.61

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Clio Reviews & Ratings

4.61

Excellent

Based on 866 ratings & 865 reviews

Are you using Clio?

Rating Distribution

Excellent

(680)

Very Good

(150)

Good

(21)

Poor

(3)

Terrible

(11)

Clio pros and cons

  • Reviewers find it easy to use for managing a law practice.

  • Timekeeping, billing and online payments are streamlined and improve firm efficiency.

  • Customer support is consistently described as exceptional and responsive.

  • Case and matter management plus scheduling help organize all aspects of practice.

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Showing 561-570 out of 865

RT

Roel T

02/15/20

4 out of 5

"Clio for your client billing needs!"

What do you like best about Clio? It is very easy and simple to bill all of your client matters. You can search and file by client name or by the matter number. The actual billing process is very simple compared to other client billing programs I've used in the past. I also like how you can start a timer on the program to keep track of hours you are billing a client. The week by week billing screen is also helpful and allowed to catch some mistakes I made with dates. What do you dislike ...

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UI

User in Legal Services

11/04/19

3 out of 5

"Useable but not user friendly"

What do you like best? I love the tasks section. I can create tasks for myself or other members of my team. It’s convenient and allows me to have all my to-do’s in one place. I also love that it's integrated with Outlook and my computer. I can click on a contact's email them and a new draft box will pop up in outlook. In addition, I can create documents using my computer and they'll save to Clio. What do you dislike? Sometimes there are bugs that make clip run slow or certain functions to ...

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AU

Anonymous User

11/04/19

3 out of 5

"Useable but not user friendly"

What do you like best about Clio? I love the tasks section. I can create tasks for myself or other members of my team. It’s convenient and allows me to have all my to-do’s in one place. I also love that it's integrated with Outlook and my computer. I can click on a contact's email them and a new draft box will pop up in outlook. In addition, I can create documents using my computer and they'll save to Clio. What do you dislike about Clio? Sometimes there are bugs that make clip run slow or ...

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JR

Julliana R

10/31/19

4.5 out of 5

"Remote Practice Management At Its Best"

What do you like best about Clio? The billing, tracking and bill generating features in Clio are simply the best! Clio makes tracking the work and time spent on your billable cases so easy. Our clients love the portal as well because it allows them real time access to their important case documents. What do you dislike about Clio? Clio is NOT the best for personal injury. The information input in the dashboard still needs some work to make Clio as good for PI as it is for billable cases. I ...

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JR

Julliana R

10/31/19

4.5 out of 5

"Remote Practice Management At Its Best"

What do you like best about Clio? The billing, tracking and bill generating features in Clio are simply the best! Clio makes tracking the work and time spent on your billable cases so easy. Our clients love the portal as well because it allows them real time access to their important case documents. What do you dislike about Clio? Clio is NOT the best for personal injury. The information input in the dashboard still needs some work to make Clio as good for PI as it is for billable cases. I ...

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AD

amanda D

10/29/19

5 out of 5

"Clio is perfect for Law Offices and Professionals for Timekeeping"

What do you like best about Clio? The layout and dashboard is user-friendly and very detailed. What do you dislike about Clio? I love that each section has it's place and that you can add specific areas to any client's profile. The form builder is easy to navigate and send to clients when you are ready. Recommendations to others considering Clio: Clio is on track and up to date. With the implementations and the ease of assistance from the chat, it is top-notch. Accurate and easy to work in. ...

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JB

J. Brent H

10/25/19

5 out of 5

"Clio does almost everything"

What do you like best about Clio? I love document automation and custom fields. What do you dislike about Clio? I wish I was able to create and use intake forms, get electronic signatures, and import and use information from forms to populate custom fields and automate documents. Recommendations to others considering Clio: Clio is a comprehensive ever-evolving case management software program for attorneys and staff. It's intuitive and user-friendly. What problems is Clio solving and how is ...

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UI

User in Law Practice

10/22/19

5 out of 5

"Excellent system"

What do you like best? Clio is so user friendly and works seamlessly across all my devices. I love that I can update directly from my iPhone. What do you dislike? Nothing! I love Clio. It has great features and integration. What problems are you solving with the product? What benefits have you realized? Easy to input notes, important dates, and documents.

AU

Anonymous User

10/22/19

5 out of 5

"Excellent system"

What do you like best about Clio? Clio is so user friendly and works seamlessly across all my devices. I love that I can update directly from my iPhone. What do you dislike about Clio? Nothing! I love Clio. It has great features and integration. What problems is Clio solving and how is that benefiting you? Easy to input notes, important dates, and documents.

C

Courtney

09/29/19

4 out of 5

Excellent customer support

PROS: I like that you can keep each client separate and also each case. This is useful because a few clients have multiple cases. Plus, you can use different methods of contact information. The customer support is prompt and responsive, and quickly resolved a couple of issues I had with the system. CONS: There are a few drawbacks. I am not able customize fields in many areas. Things get deleted in the calendar and they disappear after that. The billing feature is strange. You have to make ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].