Clio Reviews in May 2025: User Ratings, Pros & Cons

"Clio makes it possible for our firm to have everything we need to communicate in one space."

What do you like best about Clio? As a legal assistant/receptionist, I love the "tasks "option, as I can get a message to my boss if he is busy, in a mediation, or simply in his office with a do not disturb sign up. What do you dislike about Clio? There is nothing that I dislike about Clio. It really is the do-all application. What problems is Clio solving and how is that benefiting you? Communication, access to our client's information, data input, and consolidation of all files and ...

"Straightforward, but customizable - with excellent onboarding & customer service."

What do you like best about Clio? I like the reports I can run in both Grow and Manage and I love the searchability of both platforms. I enjoy knowing that if I ever have a question or issue, I will have a great experience when I contact customer support. What do you dislike about Clio? I wish Manage was more friendly for flat-fee/up-front payments to hire or you could send payment links from Grow without opening a Manage file. I also wish there was less on-screen "clutter" from fields I ...

"Clio has transformed our practice!"

What do you like best about Clio? Easy access to files and client contact info What do you dislike about Clio? I don't like the custom fields on Matters and Clients, where you have to click lower. I wish it would all appear at the top together. Recommendations to others considering Clio: Use it every day and create new habits, use the help and training videos What problems is Clio solving and how is that benefiting you? Client contact is so much easier, it logs when we talk to them and all ...

"The best CRM on the market"

What do you like best about Clio? The all in one capabilities are endless. What do you dislike about Clio? there's not much i don't like! I really enjoy using this product. Recommendations to others considering Clio: great and easy to use! Best product out there! What problems is Clio solving and how is that benefiting you? invoicing and billing made easy.

"User friendly program"

What do you like best about Clio? The ability to share documents, log emails, and phone calls, throughout a firm. What do you dislike about Clio? If a mistake is made while using Clio in Gmail, it is sometimes to fix. What problems is Clio solving and how is that benefiting you? I think Clio is always improving and making their program faster, which is helpful when uploading thousands of docs.

"Great for small firm/solo!"

What do you like best about Clio? Integrates with everything! Can't be beat. What do you dislike about Clio? Nothing comes to mind, honestly. It's a great program for my needs!! Recommendations to others considering Clio: Clio has been wonderful for me! I started as a true solo and Clio kept me sane and kept all of my information in one place to keep me organized and on top of things. I added staff in 2020 and it could not have been a more seamless process. I like that I can pick and choose ...

"Clio is Great"

What do you like best about Clio? I like how Clio is so easy to use and Cusstomer Service is always there to help you understand when you dont know how to use it What do you dislike about Clio? some things are hard to get used to but eventually you will have a good understanding of it. What problems is Clio solving and how is that benefiting you? some errors have occurred but nothing that clio cannot resolve they usually have it resolved in one or two days.

"Comprehensive, yet easy to use program."

What do you like best about Clio? A comprehensive program to manage client files, contacts, calendars, billings, document retention and more! Very easy to use with intuitive controls. I find it to be much more user friendly than the program we used previously and had used for many years. What do you dislike about Clio? I would prefer if a new tab would open when I select different options (i.e. calendar, contacts, activities, etc.). I know I can 'force' it to do it, but it would be nice if ...

"Clio does everything I need."

What do you like best about Clio? Timekeeping, integrated payments, and ability to run useful reports. What do you dislike about Clio? Litigation calendaring could use some work. What problems is Clio solving and how is that benefiting you? Clio helps me stay on top of accounting, billing, and matter organization.

"Clio is the industry leader in the legal practice management space!"

What do you like best about Clio? As a tech-forward accounting firm specializing in working with small law firms, we have worked with many different cloud-based legal practice management tools, and Clio is definitely the industry leader in the space. Not only does Clio have the most robust platform out there (backed by the most investor dollars in the space), they are regularly making product enhancements, and they provide high-quality support. What do you dislike about Clio? Seeing as how ...