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Clio - New SaaS Software

Clio Reviews in October 2026: User Ratings, Pros & Cons

Streamline your legal business with Clio.

4.63

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Clio Reviews & Ratings

4.63

Excellent

Based on 802 ratings & 865 reviews

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Rating Distribution

Excellent

(680)

Very Good

(150)

Good

(21)

Poor

(3)

Terrible

(11)

Clio pros and cons

  • Reviewers find it easy to use for managing a law practice.

  • Timekeeping, billing and online payments are streamlined and improve firm efficiency.

  • Customer support is consistently described as exceptional and responsive.

  • Case and matter management plus scheduling help organize all aspects of practice.

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Showing 351-360 out of 865

SF

Stephanie F

04/21/23

5 out of 5

"Very easy to use!!"

What do you like best about Clio? Clio keeps everything organized for me in a way that is easy to follow, it just makes sense! What do you dislike about Clio? Report customizing would be helpful for me. What problems is Clio solving and how is that benefiting you? BILLING & BILLING for sure. It tremendously helps with Clients and the exporting. The report section helps us track our numbers and employee productivity. We love the simple to use calendar. In our business of a Forensic ...

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MP

Mariah P

04/21/23

5 out of 5

"Clio is an excellent website to use with all of your Legal Cases"

What do you like best about Clio? Clio is an excellent tool to help your law firm organize all of your cases and to assign tasks, time and keep track of your associates and employees. I highly recommend Clio for all law firms, starting or established. With all of the add-ins that Clio offers, you can make it into whatever you would like. My favorite part of Clio is the easy billing, the text option, and the calendar being able to sync into Outlook. What do you dislike about Clio? Clio can ...

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PW

Paralegal W

04/21/23

5 out of 5

"The best for everything needed for my business in one place!"

What do you like best about Clio? The multiple tools it has for me to use within our law firm. What do you dislike about Clio? I haven't found anything yet, but if something comes up I'll be sure to let y'all know. What problems is Clio solving and how is that benefiting you? The platform for the legal billing is a God sent. I honestly don't know how I ever managed without it.

AU

Anonymous User

04/21/23

5 out of 5

"Excellent way to keep all client information and documents together in one convenient place"

What do you like best about Clio? We are able to attach documents, emails, utilize the calendar for the entire office and have keep track of our time on each file. It has been a great tool we recently integrated. What do you dislike about Clio? We are fairly new to using Clio in our office, however I would say the so far there really isn't anything to dislike. We are incorporating it into our current workflow What problems is Clio solving and how is that benefiting you? Clio has helped us ...

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MH

Mike H

04/21/23

5 out of 5

"Clio makes my criminal defense practice much better"

What do you like best about Clio? It's intutive to use and train staff to use. Clients love the client portal. It makes me a more responsive attorney for my clients by allowing me to have all the necessary information at my fingertips and to work faster and more efficiently. What do you dislike about Clio? Nothing really. There are always areas where a software can grow, but nothing about my experience using Clio for approximately 5 years has been bad. What problems is Clio solving and how ...

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AG

Andy G

04/14/23

3.5 out of 5

"Easy to use and implement"

What do you like best about Clio? 24/5 support, ease of use, lots of integrations with other productivity tools such as Microsoft Outlook, Quickbooks, and DialPad. Platform agnostic, so you can use it on a Windows or Mac device. What do you dislike about Clio? It could be more robsut in its automations and workflows. While it's easy to use, it doesn't actually provide practice area specific tools or workflows, nor is it really customizable. What problems is Clio solving and how is that ...

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MG

Maria G

12/12/22

4.5 out of 5

"CLIO PROVIDES EXCELLENT CUSTOMER SERVICE AND LISTENS TO THE IDEAS AND REQUESTS FOR ITS USERS."

What do you like best about Clio? CLIOS IS VERY USER-FRIENDLY. THE NUMEROUS TUTORIAL VIDEOS AND QUICK ACCESS TO SUPPORT MAKE IT VERY EASY TO LEARN AND ADAPT TO OUR BUSINESS NEEDS. What do you dislike about Clio? ALTHOUGH SIMPLE AND EASY TO READ, THE CLIO DASHBOARD DOES NOT HAVE SOME FEATURES THAT WE WOULD LIKE TO INCLUDE, SUCH AS VIEWING MATTER NOTES ON THE DASHBOARD. What problems is Clio solving and how is that benefiting you? CLIO HAS RESOLVED PAYMENTS WITH ITS CLIO PAYMENTS FEATURE. ...

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BM

Brady M

11/28/22

4 out of 5

"The Best Current Legal Software on the Market"

What do you like best about Clio? Unlike other software on the market for lawyers, Clio has options for integration with other software. As a company, they aren't afraid to admit that some solutions others offer would work well with their system. Clio knows what it specializes in and offers the ability to move information from other systems into theirs and back out again. As an example, we also use Smith.ai, which acts as a virtual receptionist for us. Smith.ai can input information into ...

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AU

Anonymous User

11/26/22

4 out of 5

"Clio is a great program for legal professionals"

What do you like best about Clio? Keeping track of time and billing hours What do you dislike about Clio? Inability to change the format of bills is hard. I would also like to see more custom fields in the matter to include more information. The calendar could be more easy to format as well. What problems is Clio solving and how is that benefiting you? Reports on productivity are helpful. Tracking billing is great. We are able to track payments more easily. I have been able to be more aware ...

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AB

April B

11/26/22

4.5 out of 5

"CLIO has the ability to be an all encompassed software and continues to make changes fitting clients"

What do you like best about Clio? Management and recordation features are most used by this user What do you dislike about Clio? Accounting features to be compatible with banks. For all payments to be listed in one area whether online payments or manually entered cash/check payments. Unless I am missing something I can only see the online payments tab, but I can run a report to see all payments. What problems is Clio solving and how is that benefiting you? Problems that are solved are ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].