Clio Reviews in May 2025: User Ratings, Pros & Cons

"Clio - User Friendly"

What do you like best about Clio? Clio is one of the most useful and user friendly platforms I've used in my 20+ IT career. I've been training staff on Clio for the past year and new hires seem to pick up the processes quickly because of Clio's intuitive nature. The updates they send out seem to only improve the flow of our data and they seem to listen to their clients and ask for feedback and feature requests. Their help center is great, but their live chat is even better and incredibly ...

"Very user friendly"

What do you like best about Clio? I love that it is user friendly and the clio videos of how to are done very well and easy to follow. The live chat option for help is also much appreciated! What do you dislike about Clio? Im not a fan of the unknown updates, as well as how it affects the billing without being updated of such changes. This is an extreme downfall to the program. What problems is Clio solving and how is that benefiting you? Making it easy to set up each case and the custom ...

"Best Practice Management System"

What do you like best about Clio? Everything you need to practice law is integrated in Clio. From intake, client communication, calendaring, court documents, drafting, e-signatures, you name it Clio has it. What do you dislike about Clio? Clio has a ton of features that can feel overwhelming to new users. They know this, so they've created really helpful onboarding systems, friendly user guides, people who actually work for you, and are responsive to the help chat. What problems is Clio ...

"Best customer service for any software company we deal with!"

What do you like best about Clio? I love how Clio listens to its clients when it comes to enhancements for their software. It's also wonderful that they offer an annual conference where you can network with other Clio clients and obtain information about new integrations and software enhancements. What do you dislike about Clio? If anything, it would be nice to see the types of reports that can be pulled based on input fields be expanded. I do regularly make suggestions via online chat with ...

"Clio is an essential part of my solo practice"

What do you like best about Clio? The ease of client management; which includes but is not limited to cloud based document retention; the ability to share files with clients, automated text reminders for clients; and billing all in one easy to use application. What do you dislike about Clio? If there is a down side, I have not found one in three years of use. What problems is Clio solving and how is that benefiting you? I can access client files and am able to effectively communicate with ...

"It is a very useful software that I've encountered few problems with."

What do you like best about Clio? Centralization of data between lawyers at the same firm, time keeping aspects, centralization of client data, simplicity. What do you dislike about Clio? There should be a feature where you can enter time by min/sec and not just by the hourly fraction. Maybe there is an I just am unaware. What problems is Clio solving and how is that benefiting you? Solves the issue of office wide information lag and superfluous, duplicitive record keeping.

"Legal Office Must Have"

What do you like best about Clio? Clio is so convenient as a digital client file. l can easily pull up the file and documents from anywhere. What do you dislike about Clio? There have been some glitches and bugs that we have experienced. What problems is Clio solving and how is that benefiting you? Clio keeps everythig in one place. We can maintain files, communicate with clients, and leave each other messages and notes.

"Everything my firm needs all in one place and at great price!"

What do you like best about Clio? The calendar and trust account features and the ability to create and work on individual matters. The firm feed allows me to track anything and everything that my employees are working on and can see when things are created, edited, or deleted. What do you dislike about Clio? There isn't much that I don't like. There are a few minor tweaks I would love to see happen. But, overall, I have zero complaints. You can implement your work emails to be saved ...

"Clio Review"

What do you like best about Clio? Clio is really easy to use. Everything is pretty straight forward. What do you dislike about Clio? I dislike the document automation portion. It is great is some ways but there is so much that could be done to improve it. What problems is Clio solving and how is that benefiting you? Clio has been great for our billing. Other programs were complicated. With Clio, it has made doing monthly billing a breeze.

"Best law practice management software!"

What do you like best about Clio? Everything, so easy to use! I love it, couldn't use any other platform other than this! What do you dislike about Clio? Not much, just that there is always room to improve and I know they are working on it! Love the integrations! What problems is Clio solving and how is that benefiting you? Efficiency! Love the reports:)