CleverTap Reviews in July 2026: User Ratings, Pros & Cons

Great combination of analytics and marketing

PROS & CONS What are the best aspects of this product? I like that it allows me to create live segments with huge traffic volumes. Also, its support team is always open to suggestions and feedback. I like the analytics and engagement in one single dashboard. What aspects are problematic or could work better? It needs more focus on app analytics than on the websites. What specific problems in your company were solved by this product? Since we implemented this software we have ...

Power Infra and Realtime Engagement

What do you like best? I have been using CleverTap for over three years now. We had tried multiple providers to send push notifications through our app, but none of them could handle the traffic and load of our user-base, especially during important sports matches or TV show releases. CleverTap, having a powerful infrastructure, could easily handle our load and could send realtime notifications to all our users. We could thus schedule and send massive campaigns in just a few seconds ...

Best Product Analytics Software in the market

What do you like best? Clevertap has the best app analytics features in the market. It allows you to engage in cohort analysis and segment users by their activities in the most seamless way possible. I love the fact that you can incorporate server based messaging as well, which a lot of other tools in the market don't allow. Highly recommend Clevertap to everybody looking for any actionable data about their product! What do you dislike? There is nothing that I dislike about the product. ...

It offers complete and accessible tracking solution

PROS & CONS What are the best aspects of this product? I like the design of the product, also, it is simple and straightforward tool. You won’t have hard time in uderstanding it how it works. The tech documentation is detailed. The price is affordable and the initial free package is wonderful. The customer support team is great, they are always willing to help us. What aspects are problematic or could work better? Some basic features require payment. We don’t have access to features ...

Highly recommend.

PROS & CONS What are the best aspects of this product? CleverTap is easy to use with a dashboard my kids could probably figure out. Who doesn't love analytics that actually make sense. What aspects are problematic or could work better? None - if something doesn't work they way we need it to, they take note and meet our needs! What features/services would you like to see in future versions of this product? More options for reoccurring campaigns. What specific problems in your company ...

Intuitive & Easy

What do you like best? I use CleverTap for so many different parts of our customer life cycle. Their team is easy to work with and their dashboard even easier. What do you dislike? Nothing! I've never heard 'no' from their team. What business problems are you solving with the product? What benefits have you realized? Engagement, customer life cycle, data tracking.