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8.7

Spot Score

cleverbridge - Ecommerce Software

cleverbridge Reviews in June 2026: User Ratings, Pros & Cons

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3.2

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cleverbridge Reviews & Ratings

3.2

Good

Based on 244 ratings & 815 reviews

Rating Distribution

Excellent

(708)

Very Good

(6)

Good

(1)

Poor

(1)

Terible

(99)

Spotsaas Editor’s POV

Cleverbridge has consistently impressed customers with its exceptional customer support, highlighted by its quick response times and efficient issue resolution. Customers have praised the personalized and detailed assistance they received, appreciating the speedy refunds and cancellation processes. The team at Cleverbridge is commended for being supportive, ...Read more

cleverbridge pros and cons

  • Swift and detailed client support, resolving issues efficiently and effectively.

  • Excellent customer service with quick refunds and cancellation processes.

  • Responsive and knowledgeable customer service team, providing clear instructions.

  • Prompt responses and resolutions to customer queries and issues.

  • Limited information provided in reviews about the actual product features and functionalities.

  • Lack of specific details regarding any shortcomings or areas that can be improved in the product.

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Showing 91-100 out of 815

L

Larry

07/26/24

5 out of 5

Company was purchased and email address disabled

Our company was purchased and our email addresses were disabled and new ones were issued. The subscription was no longer needed but we could not cancel using Cleverbridges very simple process. I emailed Customer Support with the issue giving them my old email address and a new one to send the reference numbers to as well as the amount. I receive an email the next day thanking me and it was all taken care of. Best Customer Service experience I have had in years.

JR

Jean Rabinow

07/26/24

5 out of 5

Very prompt response

Very prompt response, and I got the information I needed.

HC

Happy Customer

07/25/24

5 out of 5

The Customer Support from Johnlee G

The Customer Support from Johnlee G. who is very patient to assist with what we need and get everything taken care of.

TS

Tiago Sousa Teixeira Oliveira

07/24/24

5 out of 5

Quick and top service

Joseph helped me very quickly, and the problem was solved while I was sleeping. Fast email response times.

CP

Chintan Patel

07/22/24

5 out of 5

Excellent Customer Service

Prompt responses to our queries.

A

Andrew

07/22/24

5 out of 5

I had an issue with billing and made…

I had an issue with billing and made contact with Norton. Joseph C received my email and very promptly rectified it. I could not have asked for more!

LP

Luis Pablo Cruz

07/21/24

5 out of 5

Great constum service

Hello! I'd like to share my pleasant experience with Cleverbridge. They supported me very kindly, and the solution was provided quickly. The communication was very straightforward, and they assisted me throughout the entire process. Thanks to the excellent customer service team, I solved a significant problem! Thanks Susanna F. for your excelente service.

DS

Darius Saczuk

07/20/24

5 out of 5

Top-notch customer service

Romel was great. He answered promptly and provided excellent and courteous service.

HL

Harry Leonard

07/19/24

5 out of 5

Cleverbridge Customer Service Review

I mistakenly ordered and paid for a wrong subscription. I immediately contacted Cleverbridge Customer Service by filling out the suggested forms, which was quite easy. Within minutes, I was sent an email explaining someone would contact me within 24 hours. Approximately 6 hours later, Joshua O. sent an email stating the refund was already processed and that I should allow 5-7 days for the credit to be posted back to my account. To me, this is indicative of great customer service!

BP

Bev Praver

07/18/24

5 out of 5

Wonderful Support with a Registered Product

I bought WordPerfect Office Suite 2 years ago and registered it. This week I bought a new laptop and tried to use the download links. They had expired so I contacted Cleverbridge support. They responded in less than 24 hours, told me they had renewed the download links for a limited time, and gave me instructions on where to get more help if I needed it. When I followed their instructions everything worked perfectly the first time.!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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