CircleLoop Reviews in September 2026: User Ratings, Pros & Cons

"Super effective phone system"

What do you like best about CircleLoop? Its flawless, simple and effective all my staff have to do is install the app and login and theycan make and recieve calls easily, we integrate it with our CRM system so that the team knows whos calling before they answer the phone. What do you dislike about CircleLoop? I have no issues, maybe an alert on chargeable international calls as you make them Recommendations to others considering CircleLoop: NA What problems is CircleLoop solving and how is ...

Outstanding

What a breath of fresh air dealing with this company is. Nothing is too much trouble. The service team have been outstanding helping with set up and providing our not-for-profit trial. Particular thanks to Imogen, Duncan and Daniel for their up-beat helpful attitude. The product seems to fit all of our charity communication needs and we look forward to a long and productive working relationship. Thank you CircleLoop team.

We've been very impressed

We've been very impressed with the speed of service provision and the simplicity of the implementation. The Pre and Post Sales service has been excellent, and we're looking at a 50% cost reduction for our telecomms. Our Account Manager Duncan has been exceptional. Highly recommended.

What a fan-dab little company CL is

What a fan-dab little company CL is. I have a both a UK & a US phone number with them, the call quality is always reasonable and the App is extremely intuitive. It’s a simple, straightforward product that does what it says it does. Shoutout to the Customer Success Manager who’s been excellent at dealing with us on a number of occasions in the past & is now my “go to” person for all things telephony 😜. Unfortunately TP don’t allow me to mention names but hope you’ll work out who she ...

Incredibly helpful and patient

I have absolutely no prior knowledge of VOIP systems and was coming to this system with little understanding of how they work. I have found the advisors to be very helpful in guiding me through how to set this up for our charity. Imogen in particular explained certain features clearly and with great patience. I now feel confident that I have the right settings in place that will work for us. We are still at the testing stage as have only recently signed up, but so far the guidance online ...

Outstanding Service.

After completing my free trial with circle loop I decided to port all three of our numbers to their service and sign up all our users. There was an issue with the information I had been provided by my previous supplier that was causing a problem and the circle loop team went all out to try to help. They helped as much as they could even though we are a small account. I would Highly recommend this company and their friendly and knowledgeable team.

Customer service

Just spoken to Adam who was unbelievably helpful and informative. What a five star company with a five star customer service team !

After5 horror years with BT and their…

After5 horror years with BT and their 'App' we were finally able to move our VOIP service to Circleloop. What an incredible difference. Big thanks to Sarah and Imogen for making the transfer (including porting numbers) a painless process. Reliable software with responsive support. Top quality.

Great customer service

Great customer service. knowledge and accessible, what more could you want.

Bullies

I wanted to see which countries I could get a number in internationally , however not possible , i must give my email and phone number and still i cannot view a list or webpage of anything to say if they supported the country I want ?? So if I had been able to see a list I could have closed webpage if they did not have the country i need . i will take no other country. if they had my country of choice i would then have given details. so basically they are one of those customers that bully ...