9.1
SpotScore
CircleLoop Reviews in September 2026: User Ratings, Pros & Cons
Effortless communication, optimized customer experience.
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Starts from $6.45 / User / Month
CircleLoop Reviews & Ratings
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Spotsaas Editor’s POV
CircleLoop is a communication software with mixed user feedback. Strengths include low pricing and responsive support—the team typically replies quickly to tickets. Weaknesses include call quality issues, unreliable call forwarding, and limited international calling options. Before shortlisting, verify call quality in your region during a demo, test call ...Read more
CircleLoop pros and cons
Efficient and helpful customer support team that is responsive to user needs and requests.
Quick and smooth setup process with personalized configurations, especially for new users.
User-friendly interface that simplifies navigation and usage for both mobile and desktop applications.
Good value for the service provided, making it suitable for small businesses looking to save costs.
Recent decline in service quality leading to frequent bugs, issues, and unreliable performance, affecting user experience negatively.
Complications and delays in the process of canceling accounts or transferring numbers, causing frustration and hindrance in user mobility.
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Showing 51-60 out of 179
JH
Jibril Hassan
11/07/22
I recieved help from Duncan
I recieved help from Duncan. Excellent service, easy to communicate with and he followed up with me as well. Very good service.
L
Luke
10/31/22
Great communication
Sarah was very attentative during the porting process and kept me informed all the way. In other instances where I have requested support the team have responded very quickly and helped me with anything i had trouble with.
C
Cass
10/25/22
Customer service so good I had to write…
Customer service so good I had to write a review. Everytime I call for support the customer service is so friendly and helpful, honestly the best customer service I’ve ever had
A
ana
10/16/22
Great customer service in a world where this is now rare!
The first call I made to circleLoop was instantly impressive as the agent was engaging, personable and clearly efficient- I was blown away to be honest as I have been used to customer service within large organisations such as BT, Barclays etc providing increasingly poor and inefficient customer service- its a sad state of affairs when we are impressed by a company being efficient but CircleLoop are definitely on the ball- great staff!!
S
sean
10/10/22
10/10
I spoke to Dom who I couldn't recommend enough his service from start to finish was superb and he made it look so easy if it wasn't for him we probably looked elsewhere Sean @ Best Protect
SP
Simon Pollard
10/06/22
Circleloop were great
Circleloop were great and the transition was simple. We had a couple of issues when we first went over to the system as we changed our fibre connection and router at the same time but the team worked through to resolve the issues. Sarah from the porting team was incredibly efficient and helpful throughout the process
RW
Roland Wade
09/12/22
Fantastic service from start to finish!
Sadly I rarely feel inclined to leave good reviews for products and services I receive but 'credit where credit is due', I can honestly say that I have received a fantastic service from the outset. I had a really bad experience with my previous telephony provider and was very nervous about switching. I spoke to all of the main VOIP phone providers but only Circle Loop answered all my questions and gave me the reassurance I needed. All of their staff were friendly, knowledgeable highly ...
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HD
Hamish Dobbie
09/02/22
Hard to cancel service
Call quality and App were excellent. BUT when I try to cancel the service - poor service and company keeps taking the monthly subscription.
LC
Levi C
08/26/22
"Circleoop is changing wireless for GOOD!"
What do you like best about CircleLoop? I remember when Circleoop first launched, I was one to try the trial on the newest bad boys to help small businesses connect easily with their customers, they really are an amazing organization. A pure delight to work with! The services are clearly explained and very cost-effective. I would recommend them to any progressive business. Well done! What do you dislike about CircleLoop? I would like to see new features, such as a ready-made mp3 IVR sounds ...
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LR
Les Robbins
08/13/22
Circleloop
Having looked at a few of the VoIP suppliers in the UK, I settled on Circleloop. I found the product simple to install and setup. Easy to use, the staff I had delt with were very helpful and made my dealings with Circleloop very pleasant. Sarah Blackburn in the porting team was very professional and easy to deal with. As a self employed engineer I find Circleloop perfect for my needs . I would recommend them to anyone. Les Robbins CNC Services
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].