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8.8

Spot Score

Chrome River Expense

Chrome River Expense Review: Is It The Right Expense Management Software For Your Team?

Best for Mid-market · Enterprise

GDPRSOC 2
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Chrome River Expense offers custom pricing plan

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SpotSaaS Analysis for Chrome River Expense

Chrome River Expense is an expense management solution primarily used by Finance Managers, Accountants, and Controllers in large enterprises and medium businesses. With a 4.2/5 rating from 517 user reviews, it is broadly validated as a reliable tool for streamlining expense processes.

The software excels in automating and simplifying expense reporting, significantly reducing manual workload and enhancing efficiency. Its user-friendly interface and mobile app facilitate easy expense tracking and submission, which is particularly beneficial for on-the-go professionals. However, some users report that the reporting features can be slow and less intuitive, indicating room for improvement in report generation speed.

Quick facts about Chrome River Expense

Rating4.2/5 (517 reviews) | SpotScore: 8.8/10Best forFinance Managers, Accountants, ControllersPricingQuote-based — contact salesDeploymentBrowser BasedTop strengthAutomates expense reporting processesWatch-outReporting features slow and less intuitive

What is Chrome River Expense?

Expense management, reporting, and compliance is easier than ever. Chrome River Expense helps to track business travel expenses with a clean & simple interface the whole team can understand. Chrome River Expense (CORE) delivers the core functionality needed to be a successful expense management system, making it easy to submit, track and manage employee expenses.

Pricing

  • Chrome River Expense offers custom pricing plan

Best For

Designed for mid-market and enterprise teams

Security & Compliance

SOC 2
GDPR
  • SSO & MFA supported

  • Data residency:🇺🇸

Chrome River Expense was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Chrome River Expense

Use cases
Consulting, Financial Services, Higher Education
Team types
Finance Managers, Accountants
Company size
200 - 10,000 employees

Why teams choose Chrome River Expense

  • Streamlines and automates expense reporting processes, reducing manual work and improving efficiency.

  • User-friendly interface and mobile app, making it easy to track and submit expenses on the go.

  • Customizable features for expense types, rules, and validations, allowing for tailored configurations.

Is Chrome River Expense right for you?

What buyers should know before shortlisting Chrome River Expense

Chrome River Expense management system has garnered positive feedback for its intuitive interface, flexible configurations, and user-friendly experience. Users appreciate the convenience of capturing and attaching receipts seamlessly, reducing the burden on the helpdesk and enhancing efficiency in expense reporting.

The platform's customization options and rule-building capabilities have been commended for catering to diverse financial operating systems. While some users noted minor drawbacks like slower response times from the help desk and challenges with certain features, overall, the system's automation, customization, and ease of use shine through.

Chrome River has been instrumental in streamlining expense reporting, reducing paper usage, enabling quick approvals, and enhancing compliance, ultimately leading to time and cost savings. As with any evolving system, there are opportunities for further improvements to enhance functionalities and user experience.

Overall, Chrome River stands out as a reliable and efficient expense management solution for businesses of all sizes.

Pros and cons

Chrome River Expense pros and cons

  • Chrome River Expense pros
  • Streamlines and automates expense reporting processes, reducing manual work and improving efficiency.

  • User-friendly interface and mobile app, making it easy to track and submit expenses on the go.

  • Customizable features for expense types, rules, and validations, allowing for tailored configurations.

  • Chrome River Expense cons
  • Some users find the reporting features slow and less intuitive, requiring improvements for faster report generation.

  • Challenges with setting up routing rules and accessing prompt customer support for complex configurations.

4.2/5 rating
174 verified reviews

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See how it stacks up

Compare Chrome River Expense side-by-side with top Expense Management Software alternatives.

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+9 more
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What is the pricing of Chrome River Expense?

Chrome River Expense uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingChrome River Expense offers custom pricing
Pricing Model
Quotation Based

Chrome River Expense reviews and ratings

Buyer sentiment

Buyer sentiment is positive across 174 reviews, with strong overall satisfaction.

What buyers like

  • Streamlines and automates expense reporting processes, reducing manual work and improving efficiency.
  • User-friendly interface and mobile app, making it easy to track and submit expenses on the go.
  • Customizable features for expense types, rules, and validations, allowing for tailored configurations.

Common complaints

  • Some users find the reporting features slow and less intuitive, requiring improvements for faster report generation.
  • Challenges with setting up routing rules and accessing prompt customer support for complex configurations.
  • Interface issues reported, such as limitations on editing filed expenses and unclear section labeling, affecting user experience.

4.2

Very Good

Based on 517 ratings & 174 reviews

Rating Distribution

Excellent

(99)

Very Good

(53)

Good

(18)

Poor

(3)

Poor

(1)

What users are saying

MM

Mike M

11/19/20

5 out of 5

Chrome River Expense

What do you like best? Intuitive interface and flexible configuration What do you dislike? Some higher level policy enforcement and admin ...

Read more

AC

Anthony C

11/18/20

4.5 out of 5

Great Expense Reporting

What do you like best? I most appreciate the reports that I am able to run to find, sort, and sift through data quickly. It is incredibly easy to ...

Read more

E

Elaina K

11/18/20

5 out of 5

Great Product

What do you like best? I like the app because it is so easy to use and convenient for capturing receipts and attaching them to my expense report. ...

Read more

PS

Patxi S

11/18/20

4.5 out of 5

Great product with a lot of great customizations

What do you like best? Ability to customize multiple aspects of the system to match with financial OS's. What do you dislike? Can't ...

Read more

FG

Farzad G

11/17/20

5 out of 5

Fast and easy Expense submission

What do you like best? I think the ease of use, platinum GUI look is the best thing I like. It didn't take much for a normal user to learn how to ...

Read more

GM

Gricelda M

11/17/20

4 out of 5

Chrome River Expense

What do you like best? It i's a very user-friendly program and saves us time. What do you dislike? The Admin settings are not easy to ...

Read more

What are the features of Chrome River Expense?

41%

Feature coverage

14 of 34 tracked features

With Bank Feed Sync capability, Chrome River Expense securely links directly to corporate credit cards or bank accounts to automatically imp…

Card Spending Tracker is a powerful tool that helps individuals and businesses keep track of their card spending. It is designed to make fin…

This feature enables managers to quickly review and approve employee-submitted expense reports through an intuitive digital workflow. Approv…

This feature streamlines the recording and reimbursement of mileage expenses incurred by employees during business travel. Employees simply…

The Multilevel Approval Process is an innovative approach to compensation data planning and approval that differs from traditional compensat…

With Multiple Reporting Currency support, Chrome River Expense allows multinational companies or organizations with global operations to tra…

Chrome River Expense provides centralized digital receipt storage where employees can securely upload receipts directly into their expense r…

The Receipt Scanner feature enables employees to quickly capture receipt images using their mobile devices’ cameras. The system then automat…

Reconciliation is the process of comparing transactions that have been recorded internally with monthly statements from external sources suc…

Chrome River Expense automates reimbursement processes by allowing finance teams to track approved expenses in real-time and issue timely re…

The Spend Control feature allows administrators to enforce company spending policies proactively by setting predefined limits and rules for…

Chrome River Expense’s Tax Claim feature automatically identifies and categorizes recoverable taxes such as VAT and GST from submitted expen…

Chrome River Expense seamlessly integrates with various third-party applications such as accounting software, payroll systems, travel bookin…

Chrome River Expense simplifies the tracking of employee time and expense entries by providing a unified platform to log hours spent on spec…

Security & Compliance

Chrome River Expense security and data handling

Key compliance certifications and security features for IT and security teams evaluating Chrome River Expense.

Certifications

SOC 2✓ Certified
GDPR✓ Certified
HIPAA✗ Not certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🇺🇸

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Why buyers keep looking beyond Chrome River Expense

  • Users may seek alternatives if Chrome River Expense exceeds their budget constraints, prompting them to find more affordable or flexible pricing options that better align with their financial priorities.

  • Organizations requiring highly customizable expense workflows or specialized integrations might explore alternative solutions that offer greater adaptability to their specific business processes and software ecosystem.

  • Businesses experiencing usability challenges or complexity with Chrome River Expense might prefer alternatives offering simpler interfaces, improved user experience, and faster adoption for employees.

  • Companies seeking enhanced customer support, quicker issue resolution, or localized assistance might look toward alternative vendors known for superior responsiveness and personalized support services.

  • Firms prioritizing advanced analytics, real-time reporting capabilities, or deeper insights into expense management trends might consider alternatives specifically designed with robust analytical tools and enhanced reporting functionalities.

Help & Contact

Chrome River Expense Support Options

Customer ServiceBusiness HoursOnline
LocationLos Angeles, California

Frequently Asked Questions About Chrome River Expense

Common questions buyers ask before choosing Chrome River Expense.

Chrome River Expense is a Expense Management Software. Chrome River Expense offers Time & Expense Tracking, Mileage Tracking, Third-party Integration, Expense Approval, Reimbursement Management and many more functionalities.

Buyers commonly note the following limitations of Chrome River Expense: Some users find the reporting features slow and less intuitive, requiring improvements for faster report generation.; Challenges with setting up routing rules and accessing prompt customer support for complex configurations.; Interface issues reported, such as limitations on editing filed expenses and unclear section labeling, affecting user experience..

Some top alternatives to Chrome River Expense includes RAMP Finance, Zoho Expense, ExpenseWire, Replicon Expense and Finly.

Chrome River Expense offers Quotation Based pricing model

We don't have information regarding integrations of the Chrome River Expense as of now.

The starting price is not disclosed by Chrome River Expense. You can visit Chrome River Expense pricing page to get the latest pricing.

Ready to try it?

Get started with Chrome River Expense

Get connected with the team for a personalised demo.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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