CheckWriters Reviews in April 2025: User Ratings, Pros & Cons

"Very professional company with rapid responses to questions or adjustments!"

What do you like best about Checkwriters? Our client success specialist (Erika) has always been great. Their response time and help has been excellent. What do you dislike about Checkwriters? Some of the online features can be a little unintuitive. What problems is Checkwriters solving and how is that benefiting you? Adjustments to the employee profiles and keeping all their info tight and organized.

"Unnecessarily complicated in all aspects"

What do you like best about Checkwriters? That it tracks benefits for our employees such as sick pay. What do you dislike about Checkwriters? Pretty much everything. My employees are always having issues, I'm always having issues. The interface is clunky, confusing, and redundant. Almost every action could be streamlined and simplified into 5 fewer steps. What problems is Checkwriters solving and how is that benefiting you? It seems to be creating more than it is solving really, although it ...

"Best payroll company"

What do you like best about Checkwriters? We switched from another company a couple years ago and the transition was seamless. Their customer service is excellent. We purchased their time and attendance program along with a time clock and we are very happy with it. What do you dislike about Checkwriters? I do not dislike anything about Checkwriters. What problems is Checkwriters solving and how is that benefiting you? We used to use paper time sheets/cards and now everything is automated. ...

"Overall a good experience, but there have been bumps along the way"

What do you like best about Checkwriters? The ease of accessing our information online. It was at first difficult to find our files on the website, but we've gotten the hang of it over time. I'm not sure how this compares to competitors. What do you dislike about Checkwriters? The user interface online can be challenging to learn at first. I wish there was one or two designated people helping us when we have questions. It seems that every time we have a question or need help, a different ...

"Best payroll company"

What do you like best about Checkwriters? We switched from another company a couple years ago and the transition was seamless. Their customer service is excellent. We purchased their time and attendance program along with a time clock and we are very happy with it. What do you dislike about Checkwriters? I do not dislike anything about Checkwriters. What problems is Checkwriters solving and how is that benefiting you? We used to use paper time sheets/cards and now everything is automated. ...

"School Payroll"

What do you like best about Checkwriters? Their employees are always knowledgeable, courteous and timely with their answers. I love that I have a designated contact, am always able to reach her, and she knows our account. What do you dislike about Checkwriters? I do not feel that the reports are intuitive, but their employees always help me with them when I need to create one. What problems is Checkwriters solving and how is that benefiting you? Checkwriters was able to solve our multiple ...

"Good Customer Service and multiple reporting options."

What do you like best about Checkwriters? Having a Client Support Manager to help with problems and tools to learn new things. Easy to use program. What do you dislike about Checkwriters? Sometimes it takes too much time for client support to respond to emails (questions/problems). What problems is Checkwriters solving and how is that benefiting you? I don't usually need to create new reports too often, so when I do, I typically need client support to refresh me on report writing. I've also ...

"School Payroll"

What do you like best about Checkwriters? Their employees are always knowledgeable, courteous and timely with their answers. I love that I have a designated contact, am always able to reach her, and she knows our account. What do you dislike about Checkwriters? I do not feel that the reports are intuitive, but their employees always help me with them when I need to create one. What problems is Checkwriters solving and how is that benefiting you? Checkwriters was able to solve our multiple ...

"Outstanding Customer Service"

What do you like best about Checkwriters? Checkwriters has been working with our company for many years and have always provided outstanding customer service. They have fantastic response time, and you can always speak to a representative whenever help is needed. What do you dislike about Checkwriters? After all these years, I do not have anything I "dislike" about Checkwriters. What problems is Checkwriters solving and how is that benefiting you? Checkwriters is always available to help ...

"Overall, I would recommend them."

What do you like best about Checkwriters? During business hours they are typically very quick to respond when I have questions. What do you dislike about Checkwriters? There is no one available on the weekends. also, when things are set up, sometimes they make mistakes. What problems is Checkwriters solving and how is that benefiting you? I am unaware of any problems at this time.