How does chargeover handle failed payments?

Founder

ChargeOver has features to manage failed payments effectively, which is important for subscription-based businesses. When a payment fails, ChargeOver automatically notifies you and the customer about the issue, letting you take appropriate action. The platform can be set up to retry the payment after a specified time frame, which you can customize. You can also send automated reminders to customers to update their payment information. However, while these features help reduce lost revenue, you may still need to manually follow up with customers in some cases, especially if a payment fails multiple times in a row.