Chargebee Reviews in September 2026: User Ratings, Pros & Cons

Great all-round billing solution

I use them for my basketball camp that…

I use them for my basketball camp that I run. They get you in with the free offer. as soon as the 50k is up i would recommend to move away from them asap

Powerful and Efficient

What do you like best? Chargbee is a well-built platform that is designed from the ground up with developers in mind. They have managed to create a platform that is both easy to use and powerfully customizable. What do you dislike? I would like to see more metrics and report graphs. I'd love to see a more customizable dashboard that allows you to choose custom date ranges and metrics. What business problems are you solving with the product? What benefits have you realized? Chargebee ...

A Robust Client Portal With All The Bells And Whistles

What do you like best? Chargebee is an important tool that will save you business time and money. I love the feature sets such as proration, subscription billing, and the client portal. This tool can get pretty technical at times. I found the test site to be useful but when transferring all of that test data to the live site I found a few of my settings to be missing. It's probably better to just develop on the Iive site first and just be done with it. But once you are setup you ...

Outstanding support, excellent, well-implemented documented features and easy integration

What do you like best? The ease of setting up, the continuous upgrades on the platform, but first of all the very excellent, helpful and friendly support team. Whenever we have had questions on our integration they've been addressed promptly, and our feature suggestions have been taken seriously by the development team. What do you dislike? We have suggested a couple of features to the dev team, more custom reporting, a little more control over the checkout experience for some corner ...

Great tool with even better support

What do you like best? There are two things that really stand out: - Quality of the product (in terms of API, Documentation, etc - Customer Support We are using chargebee for over one year and it was super easy to integrate in our system in terms of connecting the API and charging customers via Stripe etc. Whenever we had an issue, we got great support from their support team, also on a technical level! What do you dislike? We have a quite complex setup when it comes to ...

A bit tricky for what I need it for, but it can just about botch together what we need.

What do you like best? The fact that it is free for the first 50,000USD that passes through the system. And even after that, it is affordable. It is also the only subscription payment based software has been able to offer me all the flexibility I need for my subscription plans, whilst also making it easy for my customers to change their plan to a different one with ease, without needing to cancel and then resubscribe. What do you dislike? I dislike how complicated it is to use. I have ...

Everything we need!

What do you like best? We're a small startup and were looking for an alternative to our very impersonal Xero recurring invoices that were being sent to our customers every 12 months. Chargebee "just works". Everything I want it to do works perfectly, from the invoices and subscription management, to the bonuses like RevenueStory! What do you dislike? I'm still trying to set up the Xero integration, which is a little harder than I wish, but the tutorial and step by step guide seems to ...

Awesome solution to get my subscriptions and payments under control

What do you like best? Super easy to set up. The app is well designed, you find everything you need where you would expect to. Clear articles explain to you all you need to know. And the support team is awesome. They give you migration checklists so that you don't forget anything before going live. The API is also rather nice and well documented, with an existing Ruby adapter that I could use in my case. What do you dislike? It's more like a feature request. They've built a ...

Chargebee makes it stupidly simple to run my SaaS

What do you like best? Chargebee allows us to focus on what adds value - building features for our paying customers - rather than developing and managing a complex billing service. Invoicing, dunning, hosted pages - lots of value for our growing SaaS! What do you dislike? I would have said Chargebee's reporting/analytics, but they recently launched RevenueStory, a companion product available on some tiers and it's incredible. I still find myself using the reporting features inside of ...