Centrical Reviews in June 2026: User Ratings, Pros & Cons

"Fantastic Tool to Motivate Staff"

What do you like best about Centrical? Great system to help staff own their own performance and get rewarded for this. Great to be able to update all performance in one place and help keep in contact with staff while working remotely. Really excellent at promoting training and support and being able to recommend courses for development What do you dislike about Centrical? I don't think there is anything I don't like about it. The self learning really helps you learn and own your own content ...

"It helps to improve the results"

What do you like best about Centrical? It helps to improve the results of all the users What do you dislike about Centrical? Everything works fine, I like the tool a lot What problems is Centrical solving and how is that benefiting you? the knowledged gap ins processes and procedures by an interactive way

"Centrical - Webhelp Romania"

What do you like best about Centrical? Is an interactive app that helps you be better every day. Learning in Centrical is a game! What do you dislike about Centrical? I love it 100%.The tool is periodically improved What problems is Centrical solving and how is that benefiting you? We have increased efficiency indicators and performance is increasing due to Centrical, we have also reduced absenteeism in our activity.

"FCR Central"

What do you like best about Centrical? The ability to communicate and engage in a remote environment What do you dislike about Centrical? Would like a dashboard to give leaders more insights into their data. What problems is Centrical solving and how is that benefiting you? We moved to a remote environment during covid and are used to a lot of engagement/culture within centers. Centrical helps us connect.

"Experience enrichissante"

What do you like best about Centrical? I like the way Centrical envolves the team What do you dislike about Centrical? The bugs that arrive from time to time but they are solved fast What problems is Centrical solving and how is that benefiting you? team engagement and knowledge reminders

"Excellent LMS"

What do you like best about Centrical? A lot of gamification options! Very nice UX/UI, with beautiful narratives. What do you dislike about Centrical? The reports should be more user-friendly. What problems is Centrical solving and how is that benefiting you? Representatives engagement. It is solved because of the gamification in the system.

"It is a friendly platform that helps keeping the team motivated and performing at high standards."

What do you like best about Centrical? It helps me see performance statistics, congratulate the top performance and provide feedback to employees who need to work a bit harder. Compared to others, Centrical is the best in the game animations, emoticons, and badges achieved. The virtual store is also very friendly when it comes to customizing the items. What do you dislike about Centrical? The part of giving kudos to our employees is fantastic. But the downside of it is that I can only give ...

"Learn, engage, be recognized. Centrical provides all."

What do you like best about Centrical? Centrical's Gamification platform is easy to use, easy to set up, and easy to flex based on your current needs. Above all else, they have exceptional support channels. What do you dislike about Centrical? We benefit from Centrical so much that I cannot think of anything I dislike. What problems is Centrical solving and how is that benefiting you? Learning, engaging and recognizing. Centrical provides tools to deploy training material, badges, a kudos ...

"Brilliant experience as a tool & AMAZING customer support"

What do you like best about Centrical? What I like most is that one can customize almost everything in the platform. There are so many options. User-friendly interface makes creating content a joy. Also analytics part provides wide range of filtering options which makes focusing on the results easier than ever. Also the reports provided in the analytics are easy to understand, easy to download and process with variety of charts included. What do you dislike about Centrical? While collecting ...

"Best gamification tool"

What do you like best about Centrical? Friendly interface, very easy to use. The platform itself is intuitive, and there are a lot of videos of self-help. The Analytics section is great in terms of an overview of performance and the insights from the managers are really of great help. The Customer Support Team is amazing and nice to work with What do you dislike about Centrical? The way the data is aggregated in terms of KPI can be tricky for small operations that need to compile several ...