Centrical Reviews in June 2026: User Ratings, Pros & Cons

"Very User Friendly and Engaging"

What do you like best about Centrical? The tool allows you to customize the experience, which is fun, engaging, and tracked in an easy analytics tool. I think the users feeling more connected in a work-from-home world is an invaluable resource. What do you dislike about Centrical? It is young, so there is much room for the tools to become even greater and more vast. Currently, some of the limitations have had us redesign our path forward. The limitations are so great to stop the tool from ...

"Uniquely gamified!"

What do you like best about Centrical? Centrical offers a deep level of customization to build gamified user experiences. In addition, the prebuild content is beneficial for new admin and to get started quickly without much effort. What do you dislike about Centrical? As a cloud-based platform, it still has some old tech on the admin side, sometimes nagging. Hopefully, those will be removed or replaced with the latest features. What problems is Centrical solving and how is that benefiting ...

"Very good"

What do you like best about Centrical? Game, very easy to use, beautiful, pretty Ui, fast. What do you dislike about Centrical? Slow, some time very lag, error, need to use vpn. What problems is Centrical solving and how is that benefiting you? easy to learn agent to learn, motivate the morale.

"Employee engagement and knowledge updates"

What do you like best about Centrical? We've found it an incredibly useful way to engage the team while ensuring they are completing adhoc side tasks to promote regular knowledge updates through the mission feature. What do you dislike about Centrical? Initial engagement was very high but we did then see a drop off in some agents. An inbuilt feature to ensure regular and sustained adherence would be fantastic instead of the main source coming from us. What problems is Centrical solving and ...

"Gamification to ensure learning and competence"

What do you like best about Centrical? Agents get an overview of their performance and can take micro learnings to ensure that competence is up to date. With these two elements, agents can evolve and understand how their work impacts the business. What do you dislike about Centrical? The focus on performance is too available. For our company it would be better to focus more on learning in firsthand, and performance could be a choice instead. We also miss the opportunity to give learning to ...

"One-Stop shop offering great ITES gamification solutions."

What do you like best about Centrical? KPI scores for users are just a click away. What do you dislike about Centrical? Some features, ex: Challenges, didn't work as expected; however, the issue is now fixed, and we hope to get the desired results from it. What problems is Centrical solving and how is that benefiting you? User engagement, learning, coaching, feedback and last but not least, fun.

"Centrical is a great tool for team and company interaction in our new digital work environment."

What do you like best about Centrical? Kudos, being able to show appreciation every week is a great asset. I also really enjoy how versatile it is to make custom engagement activities. The Admin tool is very intuitive, making it easy to build content. What do you dislike about Centrical? Nothing really is a pain point for us or me specifically. It would be nice if there were more games available. Right now, there are three games (katana fruit, pinball, and blocks), along with making custom ...

"Amazing platform lo learn and have fun!"

What do you like best about Centrical? Centrical allows you to create microlearning, we can provide very important information to the users and they will be able to retain everything because of the different formats we can use like slides, simulations, or even SCORM files. We can also provide visibility to the user of their current KPIs Results so they can focus on improving in real-time. What do you dislike about Centrical? There are a lot of challenges with reporting, but it's been ...

"Change of mentality"

What do you like best about Centrical? Everything connects so easily: KPIs that can be improved with tailored content, and in the end, you also receive rewards. I find it a very engaging tool, and people should see the added value overall. It keeps the employee happy while also doing their job. What do you dislike about Centrical? I would like to have the option of being able to see the hidden missions separate from the active ones. Right now, they are mixed, and it's a bit confusing. The ...

"Amazing learning experience with Centrical, different ways to learn the process and knowledge check"

What do you like best about Centrical? Knowledge test, the way test test is created What do you dislike about Centrical? no reason to dislike the test in centrical What problems is Centrical solving and how is that benefiting you? Problem of knowing the test knowledge from the team and individual, continuous refresher for the team