Celonis Reviews in June 2026: User Ratings, Pros & Cons

"Razor sharp analyses to uncover process improvements"

What do you like best about Celonis? Capabilities to generate insights never being able before due to the combination of process mining and ML. The opportunity to directly take action for business transactions that (might) become critical according to identified patterns brings process management/-improvement to the next level. What do you dislike about Celonis? The effort to implement use cases is often higher than promised. In 90% of the cases plug&play of content and analyses is not ...

"Daily Celonis User from data science perspective"

What do you like best about Celonis? Speed considering the amount of data used What do you dislike about Celonis? limited functionalities. For example, try to plot/line daily data for couple of years (for example it is not possible to set ticks properly) Recommendations to others considering Celonis: If you are interested in actual process mining, this is the best (basically only) tool you want. In addition, you get a very decent dashboarding tool similar to Tableau but with EU company What ...

"Fast Insights in Processes"

What do you like best about Celonis? The good visualisations and ki mechanisms What do you dislike about Celonis? Some more offers to directly program your own visualisations would be great I would like to creat dashboards over all my more than 1.000 process models we own. What problems is Celonis solving and how is that benefiting you? transparency during E2E processes i created conformance checks over all our process models with python and was able to identify the best performing and ...

"Great Experience"

What do you like best about Celonis? The support, product and the implementation team What do you dislike about Celonis? The price is a little above the others vendors What problems is Celonis solving and how is that benefiting you? Now, we can look into the P2P process more clearly and solve the gaps faster.

"Very helpul tool to improve business processes"

What do you like best about Celonis? Celonis is a very flexible and helpful tool to analyze business processes. Celonis helps a lot to find bottlenecks and inefficiencies in the processes as well as issues in the interfaces between to workflows systems. As business analyst you can get quick insights how my business processes perform and where the issues are. You can select the relevant data and all KPI will refresh within a few seconds. What do you dislike about Celonis? To built up new ...

"Celonis enables you the most detailed information possibles"

What do you like best about Celonis? Celonis provides you a massive processmining tool. The great thing here is that you might start with a specific topic but gain much more knowledge than expected. The detailed information is huge. What do you dislike about Celonis? The implementation to get the tool properly running takes some time. Recommendations to others considering Celonis: The implimantation phase is super important all data must be 100 %validated. What problems is Celonis solving ...

"Process Managment next level"

What do you like best about Celonis? transparency on the as is processes based on the event file from you workflow and ERP Tools. Straight forward UX and easy to use even without "coding skills" drag and drop analysis makes it great for simple analysis we are looking forward to the full realize the full potential when moving to the cloud Flexibility to adapt to all the processes we have What do you dislike about Celonis? more options for visualisation would be great, a lot of use cases are ...

"Perfect function as well as usability"

What do you like best about Celonis? Currently the action engine is the function I like best What do you dislike about Celonis? the approach to bring everything into the cloud What problems is Celonis solving and how is that benefiting you? P2C; O2C, Order to activation, Incident process

"Lean / Process Improvement Centric Organization? - Must Have Layer in the stack!"

What do you like best about Celonis? The platform is easy to use with very clear and well maintained PQL (Process query language) reference materials directly in the GUI. Easy to turn insights in actions via signals. Very powerful, aesthetically pleasing UX. What do you dislike about Celonis? some customers do not have access to chrome, the recommended browser, at least at the time on this writing there are still some problems if you try to run in MS Edge. What problems is Celonis solving ...

"An excellent system with great backoffice"

What do you like best about Celonis? For the technical part of the tool, the practicality of browsing and obtaining data is very incredible, in addition to the negotiation for customizations. The training part is very interesting, giving great support to the client's teams. What do you dislike about Celonis? The integration part could have more customization options, it works very well, but could have more details What problems is Celonis solving and how is that benefiting you? An analysis ...