Carbonite Reviews in April 2025: User Ratings, Pros & Cons

Great Online Backup Solution

What do you like best? Carbonite is great and runs in the background making sure that all my data is securely backed up in case of an emergency. It is super easy to get started with Carbonite. Customer service was very helpful when we did have to call them a couple of times over the years. They were able to resolve our issue, which was caused by an update to our computers. We will continue to use them as we grow as a company. We like that they have a number of options for different size ...

Carbonite is My Favorite Data Backup Software

What do you like best? This computer backup software is my favorite because it has the best and simple user-interface. Carbonite is a fast computer back-up software. Additionally, Carbonite is our first choice because it is 100% secure. Data stored on Carbonite is organized. Carbonite gave us a free trial. This is the chance that we tool to learn about its key basics. What do you dislike? Carbonite is a perfect tool. Since we started backing up data on it, we are yet to experience ...

Love this for our Office staff auto backups

What do you like best? I can setup someone and send them an email link to setup their own PC to be backed up to carbonite. And with the auto backup feature it can then auto backup anytime a file is changed instead of running a complete backup again. I have also used the Restore feature more then once due to employee deleting files or once in a blue moon HDD failure. What do you dislike? I have only run into one minor annoyance. I can right click a folder in windows and say to not back it ...

Saves My (Business) Life

Flexible regarding access of the backed up files

PROS & CONS What are the best aspects of this product? It is an amazing tool when it comes to back up of data and recovery of the same. I can back up data in my home computer and access it when I am away from that computer. All I need is to be connected to the internet and as such I can access my data which was updated or backed up into Carbonite. When a hard drive crashes, I am able to recover data that was backed up in the product. With my office or company computer, data is also backed ...

Problem solver for your business

PROS & CONS What are the best aspects of this product? It is a simple to use and retrieve data. The product has a backup feature, which allows you to back up all your data into the system and retrieve it whenever a need arises. Apart from that, you can do this at great speed which adds to the efficiency. It is both web based and also you can download the application and install it in your system. Whichever the case, you will get the same user experience which is simple. Due to its simple ...

Assures business continuity

PROS & CONS What are the best aspects of this product? It is a great backup tool for all our data. We receive data in real time and the auto backup functionality is of huge benefit to us. We are able to concentrate on other productive areas as we know that the update and backup of data is taken care of. On the system, you can schedule or set up which folders should be backed up and those which should not be backed up. It works on its own to ensure data security is achieved without ...

Carbonite Saves so much time and data

What do you like best? Easy to setup and auto selects which folders to backup. Everything is encrypted and servers are fast to restore from. Pricing is great as well. What do you dislike? Many other options on the market, but Carbonite is trusted and reliable. Recommendations to others considering the product Setup and perform a full backup right away. Use it was a file migration tool for other PCs. What business problems are you solving with the product? What benefits have you ...

Carbonite is Safe Secure and Easy to use

What do you like best? I like that carbonite is a way to back up our sytem off site and that it is completely secure. I feel confdent every time I use it. I get emails when things aren't working right and they are quick to help me resolve the issues. What do you dislike? I have only had one billing issue on their end. They are working to fix it. Recommendations to others considering the product The cost can look daunting but when you consider data recovery off site for something that ...

Where is Carbonite Back Up when you actually need your files?

What do you like best? I like that the product backs up your files automatically. What do you dislike? Poor Restore- files are blow up or lost during the restore process. I spend a significant amount of time searching for documents after a restore. I find many of them and manually restore the files but some documents are not restored. Server not available due to maintenance- company does maintenance during business hours, so when you are having a technical issue and you need access to ...