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8.9

Spot Score

Capsule - CRM Software

Capsule Reviews in May 2025: User Ratings, Pros & Cons

Boost business success with Capsule CRM.

4.5

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Starts from $18/user/month when yearly, also offers free forever plan

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Capsule Reviews & Ratings

4.5

Very Good

Based on 142 ratings & 278 reviews

Rating Distribution

Excellent

(210)

Very Good

(51)

Good

(14)

Poor

(2)

Terible

(1)

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Showing 91-100 out of 205

K

KC

10/27/22

5 out of 5

A great CRM for my business

A great CRM for my business, never any issues and always on hand to help if needed. I only use the basics functions for now but there is a lot more I am sure I can benefit from. Good Job Capsule team.

AU

Anonymous User

10/13/22

5 out of 5

"Easy follow up & Pipeline creations"

What do you like best about Capsule CRM? Easy to create lead, add lead, delete in simple you can easy put different leads with different stages which help us to differentiate between hot & cold leads. Easy tk create pipeline & follow up. What do you dislike about Capsule CRM? Some time bugs causes laging of crm, they should add popup or remainder for your task on screen which help us to follow the lead on time & get your work done easily. What problems is Capsule CRM solving and how is that ...

Read more

AU

Anonymous User

10/13/22

5 out of 5

"Easy follow up & Pipeline creations"

What do you like best about Capsule CRM? Easy to create lead, add lead, delete in simple you can easy put different leads with different stages which help us to differentiate between hot & cold leads. Easy tk create pipeline & follow up. What do you dislike about Capsule CRM? Some time bugs causes laging of crm, they should add popup or remainder for your task on screen which help us to follow the lead on time & get your work done easily. What problems is Capsule CRM solving and how is that ...

Read more

C

Chris

08/31/22

5 out of 5

Capsule is by far the best application…

Capsule is by far the best application I have used to help me manage all areas of my business. Capsule allows me to capture the organisations I interact with, track, prioritise and schedule my daily tasks, identify and follow with my sales prospects (and provide me with the projected potential earnings), as well allow me to see the progression of my individual Projects all from the one interface. I'm not in anyway affiliated with Capsule, but after trialling many other options, I felt it ...

Read more

C

Chris

08/31/22

5 out of 5

Capsule is by far the best application…

Capsule is by far the best application I have used to help me manage all areas of my business. Capsule allows me to capture the organisations I interact with, track, prioritise and schedule my daily tasks, identify and follow with my sales prospects (and provide me with the projected potential earnings), as well allow me to see the progression of my individual Projects all from the one interface. I'm not in anyway affiliated with Capsule, but after trialling many other options, I felt it ...

Read more

DD

David Dunn

08/14/22

5 out of 5

A great CRM solution

Easy to use, intuitive and flexible, also great support with tutorials from the Capsule team

DD

David Dunn

08/14/22

5 out of 5

A great CRM solution

Easy to use, intuitive and flexible, also great support with tutorials from the Capsule team

S

Steve

08/11/22

5 out of 5

Good simple CRM package that is well…

Good simple CRM package that is well customisable to suit our requirements, clean interface and reliable.

S

Steve

08/11/22

5 out of 5

Good simple CRM package that is well…

Good simple CRM package that is well customisable to suit our requirements, clean interface and reliable.

RD

Rishabh D

07/26/22

4.5 out of 5

"Capsule CRM: Great tool to start with"

What do you like best about Capsule CRM? - Document storage and chat integration is the best, which I haven't found in other tools of similar pricing. What do you dislike about Capsule CRM? - I think the interface could have been better. What problems is Capsule CRM solving and how is that benefiting you? - I used to sell bank policies to the customers and target them for different offers.