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Calltouch Call Tracking shines as a user-friendly and feature-rich tool, making it a go-to choice for businesses looking to analyze and monitor communications effectively. Users appreciate its seamless integration with third-party products, facilitating easy implementation. The analytics prowess of Calltouch stands out, offering in-depth insights and aiding in ...Read more
User-friendly interface with easy navigation and setup process.
Robust analytics tools for tracking and analyzing communications.
Integration capabilities with third-party products and CRM systems.
Efficient call recording features for collecting evidence and improving customer service.
Complexity in utilizing advanced features and customizations without adequate guidance.
Limited availability of additional apps and connectors in the marketplace may restrict extended functionalities.
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Showing 11-19 out of 19
AF
arlene f
06/29/23
"cool call"
What do you like best about Calltouch Call Tracking? It is easy to use; no worries; I enjoy using all makes call easy the call touch overall does the job one thing best is call the others are harder to deal with, that is all
SP
Sarthak P
04/07/23
"Calltouch Call Tracking review"
What do you like best about Calltouch Call Tracking? Its analytics tool for tracking and analyzing conversations is extremely user friendly. What do you dislike about Calltouch Call Tracking?
MA
Mohammed Abdul S
01/27/23
"Analytics is a game changer thanks to Call Touch"
What do you like best about Calltouch Call Tracking? with a wide variety of customers a business need a better view of analytics and tracking of each customer base and its needs.Call touch is the software which helps my team to achieve all this at a click of a button
AA
Ahmed A
01/25/23
"Comprehensive Solution to Improve Phone-Based Customer Interactions"
What do you like best about Calltouch Call Tracking? the thing I like the most about Calltouch is its detailed reporting, which helps me in improving my sales and puts me in a position to provide better customer service.
BS
Bhavik S
01/24/23
"Calltouch Call Tracking Review 2023"
What do you like best about Calltouch Call Tracking? Call touch Call Tracking is a very user-friendly analytics tool for tracking and observing communication. It offers call centre operations teams dynamic call tracking. Our Helpdesk team manages incoming and outgoing calls using this software.
JT
Jayant T
01/24/23
"Happy Feedback"
What do you like best about Calltouch Call Tracking? It really helps to maintain the KPI for the appraisal. What do you dislike about Calltouch Call Tracking?
NB
Nikhil B
06/24/22
"Calltouch Call Tracking"
What do you like best about Calltouch Call Tracking? Before Calltouch we were using multiple software like Callcentral and pagerduty. Due to multiple software, there were no call records or KPIs for the Team Management and appraisals. Moving to calltouch we were able to get the analytics in the same app so we were effectively tracking down the efforts of the SD team and get a Better idea of type of requests from the customer.
AS
Aashish S
06/06/22
"Calltouch Call Tracking In review 2022"
What do you like best about Calltouch Call Tracking? Call touch Call Tracking is very intuitive analytics software for tracking and monitoring communication and provides dynamic call tracking for Callcenter Operations teams. This software is used by our Helpdesk team to manage the incoming and outgoing calls .
AU
Anonymous User
06/05/22
"Review of Calltouch Tracking!!"
What do you like best about Calltouch Call Tracking? Calltouch is good alternative for for softwares like call tracking metrics which is there in market. What do you dislike about Calltouch Call Tracking?
