9.1
Spot Score
Streamline your call center operations with ease.
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CallTools offers custom pricing plan
CallTools emerges as a powerhouse in the realm of phone sales, consistently impressing users with its top-notch performance and stellar features. Users rave about its user-friendly interface, which streamlines operations and ensures a seamless experience. The automation features are a game-changer, boosting efficiency and saving valuable time. Customization ...Read more
Efficient automation features save valuable time and enhance productivity.
Customization options empower users to tailor the system to their unique needs seamlessly.
Stellar customer support team that is ready to assist at every turn.
Intuitive and user-friendly interface for effortless navigation.
The richness of features and customizations can be intimidating and complex for newcomers without proper support.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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Showing 221-230 out of 243
T
Todd
05/05/19
Call Tools was great!
Call Tools was great! They handled my chat and call efficiently. I was looking at other platforms but what sets them apart is definetley their attention to detail. Their staff was not pushy and made me feel comfortable. 5-Stars all the way, these guys know their stuff.
J
Johnny
05/05/19
Wow (Call tools)
Wow! Where do i begin? Shawnie my amazing account manager or call tools the service... let's start with what i feel is the most valuable to me and my group. Shawnie the gal the helped me was awesome... Extremely proactive to all my needs, always striving to help me succeed and i was always able to depend on her to help me complete the task at hand. Now for call tools... Superior product & would recommend to anyone look for this type of service & remember, we are never alone... Like i ...
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Jamie
05/05/19
My experience was 2nd to none..
My experience was 2nd to none... Not only is the provided services amazing... Chandra, my account manager was great... Very detailed, very helpful & her quality of service to always give us support, is Amazing. I highly recommend call tools. Jamie
JM
Julie Miele
05/04/19
Chanie gave me outstanding service…
Chanie gave me outstanding service while being very friendly and patient. I look forward to our future contacts.
DK
Dana K
05/03/19
Great experience
We are in the Mortgage Industry. Call Tools integrates seamless with my CRM and I was able eliminate multiple other platforms due to the SMS capability. I dealt with Sean who was courteous and professional.
C
customer
05/01/19
Great customer service
Great customer service. Sean was great to explain the product and works quick to get you online and operational.
C
customer
05/01/19
I absolutely love this program!!!
Date of experience: May 02, 2019
AU
Anonymous User
03/06/19
"Best predictive dialer, best value"
What do you like best about CallTools? Best predictive dialer I found on the market - I tested other predictive dialers including Five9, Ytel, PhoneBurner, and many others and this dialer was by far the best and was less expensive than just about every other system I tested. Excellent Customer Service, Instant Setup Great sound quality We liked how easy it was to use will very little agent training required. There are too many great features to list but I will share a few that we are ...
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AN
Akshay N
03/02/19
"It's one of the best prdictive dialing soft phone for making u calls with more users on one account."
What do you like best about CallTools? Below are the things I like most in Calltools is Below. 1. It is a one of the good tool for making a predictive dialing over a web app with great connectivity and better flexibility. 2. CallTools main feature is that it list management with list scrubbing, recycling and list export by that user can able to store and manage their contact lists from a central location. 3. It has great feature of call recording in it so it helps us to make any supervision ...
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LC
Luzmary C
11/29/18
"Great for speed dialing"
What do you like best about CallTools? Today I had to assist the telemarketing team. I was tought on how to use Calltools. The was a major number of clients to call . For what I tried I noticed the software is very easy to learn, it has excellent cloud, fast, efficiency, works with Mac OS!! What do you dislike about CallTools? Since it is web based, the call quality depends on the internet connection. So, NONE that I can think of Recommendations to others considering CallTools: Make sute to ...
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