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9.1

SpotScore

CallTools - Call Center Software

CallTools Reviews in September 2026: User Ratings, Pros & Cons

Streamline your call center operations with ease.

4.96

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CallTools offers custom pricing plan

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CallTools Reviews & Ratings

4.96

Excellent

Based on 251 ratings & 251 reviews

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Rating Distribution

Excellent

(246)

Very Good

(4)

Good

(0)

Poor

(0)

Terrible

(1)

Spotsaas Editor’s POV

CallTools emerges as a powerhouse in the realm of phone sales, consistently impressing users with its top-notch performance and stellar features. Users rave about its user-friendly interface, which streamlines operations and ensures a seamless experience. The automation features are a game-changer, boosting efficiency and saving valuable time. Customization ...Read more

CallTools pros and cons

  • Efficient automation features save valuable time and enhance productivity.

  • Customization options let users tailor the system to their unique needs easily.

  • Stellar customer support team that is ready to assist at every turn.

  • User-friendly interface for easy navigation.

  • The richness of features and customizations can be intimidating and complex for newcomers without proper support.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 221-230 out of 251

RP

Rycky Pilapil (First Encoding, Philippines)

05/06/19

5 out of 5

An investment

The tool itself is an investment. More so, the support team makes the investment pay for itself!

R

Randy

05/06/19

5 out of 5

Excellent Product!

Great customer service! Great product! No complaints at all.

C

customer

05/06/19

5 out of 5

Great Company

Great company, solid dialer with CRM and customizable. Would highly recommend.

C

customer

05/06/19

5 out of 5

Stop Shopping around

If you need an account set up dont Hesitate Call!! John Montoto the greatest experience ive ever had. the guy will call you on a Sunday to make sure everything is runnng smooth.

R@

Roger @ Route 66 Moving and Storage

05/06/19

5 out of 5

Stop searching you found your dialer

Great Price,awesome software, awesome people, awesome service, what are you waiting for this is the only Dialer you need in your office. I've saved you a lot of time and effort in searching through the many dialers available.

T

Todd

05/05/19

5 out of 5

Call Tools was great!

Call Tools was great! They handled my chat and call efficiently. I was looking at other platforms but what sets them apart is definetley their attention to detail. Their staff was not pushy and made me feel comfortable. 5-Stars all the way, these guys know their stuff.

J

Jamie

05/05/19

5 out of 5

My experience was 2nd to none..

My experience was 2nd to none... Not only is the provided services amazing... Chandra, my account manager was great... Very detailed, very helpful & her quality of service to always give us support, is Amazing. I highly recommend call tools. Jamie

S

SafeGate

05/05/19

5 out of 5

Perfect

Awesome service!

J

Johnny

05/05/19

5 out of 5

Wow (Call tools)

Wow! Where do i begin? Shawnie my amazing account manager or call tools the service... let's start with what i feel is the most valuable to me and my group. Shawnie the gal the helped me was awesome... Extremely proactive to all my needs, always striving to help me succeed and i was always able to depend on her to help me complete the task at hand. Now for call tools... Superior product & would recommend to anyone look for this type of service & remember, we are never alone... Like i ...

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R

RICK

05/05/19

5 out of 5

I have had a very good experience with…

I have had a very good experience with CallTools and especially my rep Chandra Clark. Very easy to get any info I need and has been quick to respond every time. Even after hours!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].