CallSource Reviews in June 2026: User Ratings, Pros & Cons
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CallSource offers custom pricing plan
CallSource Reviews & Ratings
Spotsaas Editor’s POV
CallSource has garnered numerous positive reviews over the past year, and it's evident why. Users appreciate the ease of use and the ability to add new numbers effortlessly, making it a reliable call tracking and reporting tool. The detailed campaign analytics provided by CallSource have been instrumental in improving sales strategies and performance evaluation. ...Read more
CallSource pros and cons
Easy to use interface for adding new numbers and campaign analytics.
Special pricing options tailored to business needs.
Dynamic Number Insertion and phone training provide valuable insights for tracking calls.
Personalized lessons and coaching for continual improvement.
Features and customizations may be complex for new users without proper support.
Limited selection in the Marketplace for additional apps and connectors.
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Showing 21-30 out of 40
AU
Anonymous User
03/22/18
"CallSource - Great Resources"
What do you like best about CallSource? CallSource is great because it provides 1 on 1 coaching to the CSRs to help us structure and focus our phone calls to be providing the best customer service experience we can provide.
MW
Margo W
03/22/18
"There when you need! "
What do you like best about CallSource? I am a huge fan of Callsource and their staff! I have the pleasure of working with Maria M ,our account manager. She is is speedy in communication, deals with all my crazy questions and requests and so fun to chat with. Another great person, that I tend to ignore here and there is Mike T, our sales development rep. Mike is very patient with our cautious decisions, stays on top of communication and doesn't get offended when i take a while to respond to ...
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AU
Anonymous User
03/22/18
"CallSource - Great Resources"
What do you like best about CallSource? CallSource is great because it provides 1 on 1 coaching to the CSRs to help us structure and focus our phone calls to be providing the best customer service experience we can provide.
IJ
Ian J
03/19/18
"Reps actually care about getting things done."
What do you like best about CallSource? When I request for changes to be completed, they are done in a very timely manner. What do you dislike about CallSource?
AU
Anonymous User
02/26/18
"We love CallSource and will continue to use it for years to come!"
What do you like best about CallSource? CallSource has been a fantastic company to work with. We work closely with Shannon Baquar and find her to be the most helpful and kind business adviser ever! We recommend this program for anyone in marketing who is looking to see what works - and what doesn't.
AU
Anonymous User
01/30/18
"This is what we use to score all of our inbound calls"
What do you like best about CallSource? The level of support is unmatched. We are able to increase call conversion. It makes it easy for us to coach and train pinpoint what needs to be improved or what we may be missing,
PC
Philip C
01/30/18
"Super Service"
What do you like best about CallSource? My rep, Stephanie Kurowski. She is smart, respectful, wickedly patient with someone who just needs to have every damn thing explained to them. Her response times are in the milliseconds. Oh, let's be clear - she isn't a relative, friend or acquaintance. She just does her job really well.
AU
Anonymous User
01/30/18
"This is what we use to score all of our inbound calls"
What do you like best about CallSource? The level of support is unmatched. We are able to increase call conversion. It makes it easy for us to coach and train pinpoint what needs to be improved or what we may be missing,
CN
Chris N
01/17/18
"CallSource-- The Real Deal"
What do you like best about CallSource? CallSource's quality of service is unmatched. What do you dislike about CallSource?
AU
Anonymous User
01/12/18
"Used for 2 years"
What do you like best about CallSource? The customer service was always great and pleasant What do you dislike about CallSource?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].