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CallRail - Inbound Call Tracking Software

CallRail Reviews in July 2026: User Ratings, Pros & Cons

Track, Nurture, and Close Every Lead with Ease.

4.5

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Starts from $45 / Month

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CallRail Reviews & Ratings

4.5

Very Good

Based on 2763 ratings & 828 reviews

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Rating Distribution

Excellent

(718)

Very Good

(87)

Good

(6)

Poor

(5)

Terrible

(12)

Spotsaas Editor’s POV

CallRail simplifies the process of tracking incoming leads across various channels. Its detailed insights help businesses improve their marketing performance.Read more

CallRail pros and cons

  • Multi-channel tracking

  • Detailed caller insights

  • Lead nurturing capabilities

  • User-friendly interface

  • Limited features for advanced analytics

  • Basic reporting options

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Showing 411-420 out of 828

C

customer

02/14/19

5 out of 5

Exceptional technology and support.

Exceptional technology and support.

DA

David A

02/14/19

5 out of 5

Very flexible and easy to use phone…

Very flexible and easy to use phone tracking system. I love the form submission tracker too!

C

customer

02/14/19

5 out of 5

A+ call tracking software

A+ call tracking software, equally good support. No complaints!

AR

Air Repair Llc

02/14/19

5 out of 5

Never a problem

Never a problem. No issues with tech support if needed. A 1st class operation!

RR

R. Rivera

02/14/19

5 out of 5

Absolutely love the service!

Absolutely love the service!

C

Customer

02/14/19

5 out of 5

Great call tracking with good reporting!

Great call tracking with good reporting!

N

Nicholas

02/14/19

5 out of 5

CallRail is a key tool for digital marketing

The platform is relatively intuitive and the reporting is easy for me and my clients. Customer service and assistance is quick and responsive.

A

Angela

02/14/19

5 out of 5

Great service for the price!

Great service for the price!

Y

YM

02/14/19

5 out of 5

Awesome!

Tameka has helped us out a lot. Very quick to respond and very quick to make big account changes as well.

C

Chelsea

02/14/19

5 out of 5

Very easy!

Very easy to use on mobile app or computer.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].