CallFire Reviews in July 2026: User Ratings, Pros & Cons

Quick setup and helpful support. Would use again

What do you like best? Getting things up and running was simple enough. I had a few questions, as I had never "purchased" a phone number for a company before, and the support was helpful and understanding. Great experience with CF What do you dislike? I wish that the website was a bit simpler. I realize that my company's needs are simple, and that CF caters to a large range of communications needs, but I wonder if it might be doable to have a Simple Setup vs Advanced option to select ...

Review of CallFire

What do you like best? The software does what it should do and the setup is straightforward. Some software is buggy, but I have not had any issues with CallFire. What do you dislike? At first, I had trouble navigating around the site. I am getting more used to finding what I want, but a better user front end would be an improvement. Recommendations to others considering the product: It works. What problems are you solving with the product? What benefits have you realized? ...

CallFire Helped Make Us A Winner

What do you like best? CallFire enabled us to target calls to prospective voters, ensuring that we had a direct ability to get our Campaign massage out quickly and effectively. Their report exports made it incredibly easy to mark our data and analyze it. They also have excellent customer service. They’re very responsive and will ensure you leave with a solution. What do you dislike? The only thing I had trouble with was the scheduling interface for IVR and recorded calls. What ...

I am a satisfied customer

What do you like best? Satisfied Customer Quick reports Timely analysis What do you dislike? There is nothing in it which I disliked So far it is all good What problems are you solving with the product? What benefits have you realized? We are able to update our customers instantly

Very Happy

What do you like best? Customer Service was great! CallFire is also very easy to use. What do you dislike? There is nothing that I have come across that I dislike. What problems are you solving with the product? What benefits have you realized? This service will save us time during Open Enrollment (we are in health insurance) and will allow us to not have to call each client.

Callfire

What do you like best? Ability to monitor calls in real time and listen in on calls. What do you dislike? Inability to export many reports especially those tracking an individual user. What problems are you solving with the product? What benefits have you realized? Our company uses callfire to phone bank.

I had a number that was receiving calls…

I had a number that was receiving calls for sales and offers in multiple languages from many different places I requested a replacement for that number and was given back a credit for the amount I spent on the number Customer Service is quick and easy and painless

Its great when it works...

The service is great when it is working.. We have run into several issues using our American Express cards to recharge the account. The only solution we were offered is to pay for a year in advance instead of monthly. Not a viable solution for us.

Always great and fast customer service

Always great and fast customer service. Everything works very well for our company with them including the call tracking and call recordings. Without it properly functioning, we wouldn’t know where our calls come from for marketing purposes. Keep up the great work! :)

Great price

Great price, great service, reliable numbers! Enough said, since that's what we want with companies like this - not too much to ask and they deliver as requested :)