C2CRM Reviews in September 2026: User Ratings, Pros & Cons

"Needs improvements, but everything is coming along nicely"

What do you like best about C2CRM? Each role in my company has different modules/needs to be met. The C2 team has consistently worked with employees to either update user modules or create new ones as needed. What do you dislike about C2CRM? I'm not very sure what C2 offers until I've already requested that module to be created. Knowing what modules are readily available and work with people in other companies would be a huge benefit so that we could work on our own processes. What problems ...

"Great Sales tracking tool and User friendly!"

What do you like best about C2CRM? My position with my company entails mainly cold calling, Lead Generation. Customized to our business model, C2 has assisted me with building a solid pipeline, which allows me to track all of my leads and run successful email drip campaigns. Tons of tools and support are available to improve my daily tasks consistently. What do you dislike about C2CRM? The only downfall was the way Outlook and the C2 Calendar coincide. We found our way around it to where it ...

"Samples are now easy!"

What do you like best about C2CRM? Using C2CRM now allows me to send out my various sample requests to multiple customer requests efficiently along with getting notification that they have been sent in a timely manner. Good Stuff :) What do you dislike about C2CRM? Some information needs to be repetitive in various screens as would like to see an auto-populate to minimize repeat entries. What problems is C2CRM solving and how is that benefiting you? Samples are now going out more ...

"Great CRM ease of use Software"

What do you like best about C2CRM? The customization relationship management aspect with impressive implementation capabilities that help us automate marketing What do you dislike about C2CRM? Sometimes there were glitches when not connected to our VPN, but these were rare What problems is C2CRM solving and how is that benefiting you? The automation of marketing and implementation throughout all of our various softwares. It allows us to easily track items.

"C2CRM experience Review"

What do you like best about C2CRM? It is one of the most flexible tool to manage customer cloud data in complete Sales Cycle. Tools like Lead creation, Opportunity management, Pipeline review and Dashboard helped me alot What do you dislike about C2CRM? Nothing as such is noticed till date that I can dislike. Everything worked well. No betterment suggestion. This product has no area of improvement as of now according to me. What problems is C2CRM solving and how is that benefiting ...

"Good Quality service"

What do you like best about C2CRM? User friendly, Solving business needs, helps to easy the daily works What do you dislike about C2CRM? no dislikes and soving most of requirements What problems is C2CRM solving and how is that benefiting you? Solving business needs, helps to easy the daily works

"Already referred C2 to a company called Ecolink (how about a finders fee if/when they sign up)."

What do you like best about C2CRM? The ease of use & interface is good, not too overwhelming. What do you dislike about C2CRM? Time involved entering data can be a downside. Recommendations to others considering C2CRM: Ecolink What problems is C2CRM solving and how is that benefiting you? Follow-up is better and is easy to schedule. History is readily available when needed.

"Does the job okay"

What do you like best about C2CRM? I like being able to export the data into Excel easily. What do you dislike about C2CRM? It's not very user-friendly. I had a difficult time learning how to create reports, and the reports are difficult to edit later on. What problems is C2CRM solving and how is that benefiting you? We did not use an official sales tool to log activities and opportunities prior to using C2CRM, so having an effective way to view all our reps reports is beneficial.

"Good software, great tool! Good reporting!"

What do you like best about C2CRM? Reporting is easy and organized, easy to search for stuff. What do you dislike about C2CRM? The amount of times you have to click save and move boxes to see entire text. What problems is C2CRM solving and how is that benefiting you? Reporting problems. Our CEO enjoys the data he can get from the reports.

"C2 is very user friendly and intuitive, it helps me with many facets of day to day responsibilities"

What do you like best about C2CRM? Ease of use, I can go on and enter calls, opportunities, or sample requests in less than 5 minutes. Other CRM software I have used in the past was nowhere near as simple to use What do you dislike about C2CRM? The mobile app is a little less user friendly than the web based version, but that is a minor nitpick. What problems is C2CRM solving and how is that benefiting you? C2 is a fantastic tool for organization, forecasting, call planning, and call notes.