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8.5

SpotScore

BugHerd - Bug Tracking Software

BugHerd Reviews in September 2026: User Ratings, Pros & Cons

Effortlessly track and conquer web bugs.

4.89

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BugHerd Reviews & Ratings

4.89

Excellent

Based on 84 ratings & 84 reviews

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Rating Distribution

Excellent

(79)

Very Good

(4)

Good

(0)

Poor

(1)

Terrible

(0)

Spotsaas Editor’s POV

BugHerd works best for teams running QA workflows where client feedback needs to be captured and tracked alongside developer work. Before shortlisting, verify that its annotation tools (screenshot markup, clickable issue links) match your team's feedback format—some teams prefer video capture or detailed reproduction steps that BugHerd doesn't natively support. ...Read more

BugHerd pros and cons

  • Simplifies bug tracking and resolution process, streamlining communication and feedback.

  • Provides easy-to-use interface for clients and team members.

  • Allows for collaboration between multiple people/teams, enhancing task assignment and understanding.

  • Automates screenshot generation for precise bug reporting and tracking.

  • Some users find it difficult to tag specific components for visual feedback.

  • Limited ability to add advanced customizations or features.

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Showing 61-70 out of 84

AU

Anonymous User

04/29/22

5 out of 5

"Easy collaboration"

What do you like best about BugHerd? BugHerd makes it easy for my team to quickly QA websites and tag colleagues for f/u. What do you dislike about BugHerd?

OL

Olivier L

04/29/22

5 out of 5

"The only tool you'll need for direct customer/operations feedback to R&D."

What do you like best about BugHerd? It's simple and easy to use, it has become central in our Q&A process. What do you dislike about BugHerd?

LM

Liz M

04/29/22

5 out of 5

"Love it!"

What do you like best about BugHerd? Collecting feedback on websites can be a hassle, using BugHerd makes it easy to log, track, and complete website edits.

SP

Sonia P

04/28/22

5 out of 5

"Awesome tool to simplify our QA process"

What do you like best about BugHerd? - simple to use - helps to see what the other person sees with screenshots

II

Isaac I

04/28/22

5 out of 5

"Bugherd is great!"

What do you like best about BugHerd? Visual bugging allows me to easily make changes to get the design looking perfect and up to standards. What do you dislike about BugHerd?

JK

Jennifer K

04/28/22

5 out of 5

"Great tool for organizing website feedback!"

What do you like best about BugHerd? Honestly love this tool. The dashboard is so helpful to see all of the internal team's feedback and the client's feedback all in one centralized place. It keeps things very organized. It's so handy during our QA process. Highly recommend.

TW

Ted W

01/27/22

5 out of 5

"Accurate Change Management for Project Managers"

What do you like best about BugHerd? BugHerd recently released custom columns allowing us to tailor the tool to our workflow and process. What do you dislike about BugHerd?

MW

Mike W

01/18/22

5 out of 5

"Simple, fast and powerful"

What do you like best about BugHerd? It's effortless to implement on a new project. It keeps all website feedback in one place, and our clients love it. What do you dislike about BugHerd?

AM

Angela M

01/18/22

5 out of 5

"Invaluable to our web development process"

What do you like best about BugHerd? Bugherd allows our websites to be tested and QA'd before launching. This enables us to perfect our website builds and fix any issues. It works well on Chrome on desktop.

BF

byron f

01/13/22

5 out of 5

"Amazingly helpful tool"

What do you like best about BugHerd? This tool is so easy to use and so helpful. It completely cancels the insanely long email threads, confusion, etc of trying to see exactly what your client sees and figuring out how to fix it

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].