8.5
SpotScore
BugHerd Reviews in September 2026: User Ratings, Pros & Cons
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BugHerd Reviews & Ratings
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Spotsaas Editor’s POV
BugHerd works best for teams running QA workflows where client feedback needs to be captured and tracked alongside developer work. Before shortlisting, verify that its annotation tools (screenshot markup, clickable issue links) match your team's feedback format—some teams prefer video capture or detailed reproduction steps that BugHerd doesn't natively support. ...Read more
BugHerd pros and cons
Simplifies bug tracking and resolution process, streamlining communication and feedback.
Provides easy-to-use interface for clients and team members.
Allows for collaboration between multiple people/teams, enhancing task assignment and understanding.
Automates screenshot generation for precise bug reporting and tracking.
Some users find it difficult to tag specific components for visual feedback.
Limited ability to add advanced customizations or features.
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Showing 51-60 out of 84
AM
Alison M
05/03/22
"Can't believe we ever used anything else!"
What do you like best about BugHerd? So easy to manage QA internally and with clients. I love that it screen grabs the bug, lets you know what platform and operating system the bug was found on and then lets you assign it to the team and prioritize the bug.
BM
Brandon M
05/03/22
"Absolutely Necessary"
What do you like best about BugHerd? The streamlined communication between my team members, designers and clients has proven to be extremely useful. The digest report emails that automatically get sent out help a lot with keeping track of multiple projects at a glance without having to sift through hundreds of emails.
RH
Rachel H
05/03/22
"The best thing since Google"
What do you like best about BugHerd? It's so easy to use both for the client and for our agency. They plug in their feedback, we make the changes. We also use it internally to task updates and changes. It's a dream come true for a web design agency!
JG
Jesse G
05/03/22
"BugHerd has streamlined our client review/feedback process"
What do you like best about BugHerd? I like that it's easy for clients to use and that they can mark specific points with screenshots. This helps in specific browsers and screen break points.
AU
Anonymous User
05/03/22
"An excellent support tool"
What do you like best about BugHerd? My favourite thing is the fact that clients can log tasks - I use it as a support tool to help clients with bug fixes. What do you dislike about BugHerd?
AK
Andrea K
05/02/22
"Smart, easy tool"
What do you like best about BugHerd? The ability to tag issues on a live website What do you dislike about BugHerd?
CA
Caitlin A
05/02/22
"Great experience"
What do you like best about BugHerd? The instant feedback, the fact that it screenshots what I am seeing What do you dislike about BugHerd?
MG
Michael G
04/29/22
"A must have tool for any agency or developer"
What do you like best about BugHerd? How easy it is to collate feedback and bug reports on staging websites. Our clients love to be able to see the progress of their feedback and it's great that it's in real time.
AU
Anonymous User
04/29/22
"BugHerd Made Life Easier!"
What do you like best about BugHerd? I loved BugHerd's ease of use once I figured out the login. It was intuitive, great for a visual and kinesthetic learner like me, and functioned mostly as expected.
AA
Aris A
04/29/22
"Great tool for tracking issues and updates"
What do you like best about BugHerd? The ability to target specific items in a website by the client and add notes and content. What do you dislike about BugHerd?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].