9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 411-420 out of 3142
SS
Sammy Stark
01/17/24
Onboarding meeting
Had an onboarding meeting with Kevin. He was very informative and answered my questions in plain English. Great experience.
TW
Terry WIlson
01/16/24
Recently signed up with a company…
"I recently embarked on a journey with Peninsula, a company that's assisting me in managing employment contracts and HR tasks for my business. As part of their comprehensive service, I had the opportunity to receive training on setting up my company profile. This crucial session was led by Elyse from BrightHR, a vital wing of the Peninsula HR team. Elyse's approach to the training was nothing short of exemplary. As someone who was initially unfamiliar with the nuances of their system, I ...
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DN
Daisy Neale
01/16/24
My onboarding call this morning with…
My onboarding call this morning with Elyse was fantastic. Elyse was able to walk me through the BrightHR platform with ease, clearly and concisely explaining each area that would be useful to a business of our size. Thanks Elyse!
L
LB
01/16/24
Atiq was so patient and really helped…
Atiq was so patient and really helped me understand how to set up employees on BrightHR. As we have some unusual working patterns it was very confusing and frustrating but thanks to Atiq they're all done. Thank you Atiq
L
Leah
01/16/24
Onboarding session with Rachel Riordan
Great onboarding session last week with Rachel. She was super lovely and informative and was able to answer all of our questions about setup.
AP
amanda peffer
01/15/24
Our onboarding call with Arron Hardman…
Our onboarding call with Arron Hardman today was informative, clear and concise. Explained really well and very professional Thank you
R
Raj
01/14/24
Kevin Koomson was very professional and…
Kevin Koomson was very professional and very patient. Can't recommend Peninsula enough compared to our previous providers.
AD
alan donald
01/11/24
Arron was excellent.
Date of experience: January 12, 2024
FP
Fiona Pattinson
01/10/24
Patient help on portal adjustments
I had a few unusual adjustments needed in Bright HR employee portal, they took a little time to sort but Adil was patient and talked me through adjustments needed.
DR
Danielle Reggette-Collins
01/10/24
I had a teams chat with Rachel R from…
I had a teams chat with Rachel R from BrightHR and the insight and setting up our HR system at Godiva Law. She was beyond helpful and patient with me. Rachel was very informative and very helpful on our teams chat. She made me feel at ease and broke things down to help me understand. We are all now looking forward to using our BrightHR system now. Thank you Rachel.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].