9.4
Spot Score
BrightHR Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your business.
Add to compare
BrightHR offers custom pricing plan
BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR is built on a support model where onboarding and troubleshooting rely heavily on direct staff interaction. Training sessions cover core features like BrightSafe and Blip, but the platform's learning curve depends on access to that support team—staff like Natasha, Holly, Erica, Joy, and Jason handle most issue resolution. Before shortlisting, verify that ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
Filter results
Sort by :
Showing 2771-2780 out of 3185
PJ
Paul Jones
03/14/21
Great service as always.
Date of experience: March 15, 2021
A
Ashwaq
03/14/21
Katie was friendly was very helpful and…
Katie was friendly was very helpful and explained everything clearly, also she was very highly professional. So I am so pleased that I found the right support for my company. I will definitely recommend with people.
GS
Gemma, Spoon UK
03/14/21
Great experience
Great experience, really well put together and full of information in a nice, clear manner. Ample time for questions and queries.
MR
Michelle Rutherford
03/11/21
Conor Snape was excellent
Conor Snape was excellent, in his knowledge and his cheerful disposition. thank you
A
Andrea
03/11/21
5 Star
Lucy helped me set up my bright HR. She was very helpful and pleasant. I'm sure the bright HR software will be a great asset to our business!
MR
Michelle Rutherford
03/11/21
Conor Snape was excellent
Conor Snape was excellent, in his knowledge and his cheerful disposition. thank you
MR
Melissa Roche
03/11/21
Lucy was very pleasant to speak with
Lucy was very pleasant to speak with. She covered everything we needed quite well and has provided the resources we will need going forward
JM
Jeff Micklewright
03/11/21
Lucy was very helpful
Lucy was very helpful, approachable and knowledgeable regarding BrightHR. It was a useful and interesting session seeing what the system can do, and going forward we are going to try to get things set up and to use it. Thank you Lucy
JM
Jeff Micklewright
03/11/21
Lucy was very helpful
Lucy was very helpful, approachable and knowledgeable regarding BrightHR. It was a useful and interesting session seeing what the system can do, and going forward we are going to try to get things set up and to use it. Thank you Lucy
A
Andrea
03/11/21
5 Star
Lucy helped me set up my bright HR. She was very helpful and pleasant. I'm sure the bright HR software will be a great asset to our business!
Free vendor scorecard
Evaluate BrightHR objectively with the HR software scorecard
A weighted HR software vendor scorecard to score BrightHR against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].