9.4
Spot Score
BrightHR Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your business.
Add to compare
BrightHR offers custom pricing plan
BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR is built on a support model where onboarding and troubleshooting rely heavily on direct staff interaction. Training sessions cover core features like BrightSafe and Blip, but the platform's learning curve depends on access to that support team—staff like Natasha, Holly, Erica, Joy, and Jason handle most issue resolution. Before shortlisting, verify that ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
Filter results
Sort by :
Showing 2091-2100 out of 3185
AG
Ann Graham
01/19/22
Darren Greenwood was excellent…
Darren Greenwood was excellent explaining everything and answered all our questions
L
Lorna
01/19/22
Precious Uhwache was my consultant…
Precious Uhwache was my consultant during my call, he was very patient whilst I navigated the site and answered any questions I had clearly. I found the session very informative and came away feeling very confident and knowledgeable.
JO
Josh O'Neill
01/19/22
BrightHR have been incredibly helpful…
BrightHR have been incredibly helpful in getting us to be compliant in every way we should be, glad we chose to go with them amongst others, thank you.
K
KJ
01/19/22
Help with redundancy consultaion
We have been with the Bright HR team for over a year now and needed help recently to support with making redundancies within our business. We dealt with Sam throughout our consultation, she was helpful and and guided us through the process. Sam answered any questions and concerns and it was never an issue picking up the phone to her.
S
Sunniva
01/19/22
I would recommend
I had a great experience with my trainer Nick McKerrell. He explained everything clearly and concisely. I feel confident using the Brighthr.
AO
Andrew O'Driscoll
01/18/22
System demo
Good overview of system and informative
C
customer
01/18/22
Completed my onboarding call yesterday…
Completed my onboarding call yesterday with Abigail Garratty, She took me through the whole online system & even managed to sort out an issue we had regarding staff shifts and holidays. Very professional
LM
Lynne Meredith
01/18/22
Great presentation today giving an…
Great presentation today giving an overview of BrightHR. Very inclusive, easy to follow and fielded all our questions, engaging with the dynamics of the team. Thank you Simon! :)
JE
Jane Evans
01/18/22
Training from Simon
Training today from a very personable Simon Shearer - very clear & informative, knows his stuff, made it interesting. Thank you Simon.
PO
Patricia Onac
01/18/22
Alans was very helpful and nice today
Alans was very helpful and nice today. he had the loads of patience and explained everything thoroughly. Looking forward on working with him in the future. Thank you
Free vendor scorecard
Evaluate BrightHR objectively with the HR software scorecard
A weighted HR software vendor scorecard to score BrightHR against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].