9.4
Spot Score
BrightHR Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your business.
Add to compare
BrightHR offers custom pricing plan
BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR is built on a support model where onboarding and troubleshooting rely heavily on direct staff interaction. Training sessions cover core features like BrightSafe and Blip, but the platform's learning curve depends on access to that support team—staff like Natasha, Holly, Erica, Joy, and Jason handle most issue resolution. Before shortlisting, verify that ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
Filter results
Sort by :
Showing 1911-1920 out of 3185
VF
Vicky Fleming
03/02/22
Great help and patience during set up…
Great help and patience during set up with Nick Mckerrell
BS
Behlul Sulimani
03/02/22
Nathan was great!
Nathan was great! Nathan was really helpful in answering our queries and helping explain the basics of the Bright HR system. Thanks, Nathan!
DF
Denis Flynn
03/02/22
Super On-boarding session with Darren…
Super On-boarding session with Darren Buck, all explained clearly, loads of practical useful stuff
HH
hayley honeysett
03/02/22
Explained everything really well
Date of experience: March 03, 2022
RH
Richard Hall
03/02/22
Abigail was excellent and very patient…
Abigail was excellent and very patient with me! She talked me through the software using on screen demos when needed. Very helpful!
R
Roelien
03/02/22
Elisha Sharpe
Elisha kindly helped me to navigate around our system. She also made sure I understand and is happy with a section before she moved onto the next. Very friendly and kind.
E
Emma
03/01/22
I found the session very informative…
I found the session very informative and found Hadesa to be a great help navigating round the website.
ML
Mr Leach
03/01/22
First Impressions
Had an initial training session with Samuel Lamprou and he was extremely knowledgeable and had some great advice. Just remains for me to start imputing the required data so I can use Bright HR to benefit our business. First class service
TL
Trevor Lowey
03/01/22
very good very well explained and give…
very good very well explained and give me time to understand
EF
Emma Fusco
03/01/22
Friendly and professional
I had a meeting with Callum Woodrow today. He talked me through every step of the system in clear detail. Callum was friendly and professional at all times. I look forward to working with him in the future should I need further assistance with Bright HR. Thanks Callum!
Free vendor scorecard
Evaluate BrightHR objectively with the HR software scorecard
A weighted HR software vendor scorecard to score BrightHR against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].