9.4
Spot Score
BrightHR Reviews in July 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR is built on a support-heavy model where onboarding and ongoing assistance are central to the product experience. Before shortlisting, verify that your team has bandwidth for training sessions—the platform requires active engagement with staff like Natasha and Holly to unlock features like BrightSafe and Blip. If your organization needs minimal ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 1741-1750 out of 3185
RL
Rachel Lennon
05/19/22
Very friendly
Very friendly, knowledgeable and extremely helpful with with the training on the system.
OM
Oakwood Medical Practice
05/18/22
Nathan Evans Training call
Nathan Evans was very good on a recent training session explained everything clearly and was able to answer all questions asked, very patient even if it seemed silly to ask questions sent the links that he said he would after the call. Thank you
DS
Diane Simpson
05/18/22
Our introduction and training for…brighthr
Our introduction and training for brighthr from Hannan Parkinson was was both friendly and comprehensive. No issues at all! Look forward to using the product...
K
Karen
05/17/22
Training with Gareth
Gareth carried out my training, he was really knowledgeable and answered all my questions well - thank you
ST
Support Team
05/16/22
Thank you very much Darren
Thank you very much Darren. I feel confident using the Blip app and if I am stuck anywhere using the Bright hr, you are there for 24/7 which is a plus point. So beneficial and helpful.
BL
Bella Lash Brow
05/15/22
Abilgail Garratty was very helpful
Abilgail Garratty was very helpful, patient and friendly! Can't fault the service I received from her :)
PC
paul cullen
05/13/22
I'm a novice to Brighthr and could only…
I'm a novice to Brighthr and could only understand the very basics. Darren was very helpful and explained everything perfectly which made it easy to understand. 5 Stars.
SL
simon lee
05/12/22
Hadesa explained the system thoroughly…
Hadesa explained the system thoroughly and was easy understand and follow.
P
Paula
05/12/22
Re Sue Hargreaves
Re: Sue Hargreaves Thank you so much for your advice and for helping navigate a difficult personnel issue. Through your questionning and advice I feel alot more confident in how I have dealt with the situation and also what I may need to do going forward.
R
Ricky
05/11/22
There's nothing thats too much trouble…
There's nothing thats too much trouble or can't be solved, especially if you're dealing with Sue Hargreaves! She's amazing, for a small company we never initially thought we needed HR services but when you do you want Bright to hold your hand and walk you through - thank you to the entire team, especially you Sue :)
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].