9.4
Spot Score
BrightHR Reviews in June 2026: User Ratings, Pros & Cons
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BrightHR Reviews & Ratings
Spotsaas Editor’s POV
BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more
BrightHR pros and cons
Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.
Clear and concise communication style makes the platform easy to understand, even for non-technical users.
User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.
Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.
Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.
For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.
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Showing 1331-1340 out of 3142
G
Gary
09/26/22
I contacted Peninsula to assist me with the HR and Bright Safe App
I contacted Peninsula to assist our business in relation to the HR and Bright safe app. I was contacted by an adviser who talked me through a few things but recommended a one to one on boarding session which was duly arranged for early next month.
J
JOANNE
09/26/22
Quick and easy instructions and very…
Quick and easy instructions and very polite/helpful advisors
PM
Patrick McKee
09/26/22
Excellent induction session with Abigail Garratty
This morning I had my induction training with Abigail Garratty. Abbie was very patient with my questions and both understanding and thorough in her approach. When we ran out of time (due to my extra questions), Abbie called me back later when she had a last minute cancellation and picked up where we left off. She has a thorough knowledge of the Bright HR system, a lovely gentle manner and has given me the confidence I needed in getting started with the system. Abbie is happy to remain in ...
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RH
Rachel Hargreaves
09/26/22
Support and guidance
We have had difficulty in navigating and understanding the site. Gareth was able to show us how to use it for our needs and he was able to keep it simple. He has assured us that if we need any further guidance and help, we can contact him. Gareth's support has reassured us and we intend to stay with BrightHR.
KH
kerrie hutchison
09/26/22
Wasim was great help to me today and…
Wasim was great help to me today and gave me some great training on the brightsafe
J
Jackie
09/26/22
Wasim was extremely efficient
Wasim was extremely efficient, informative and helpful. Will start to use my Bright HR app with more confidence after the call
MD
M Dunne
09/25/22
As a business
As a business, we have been using the basic BrightHR package for 3 years. We have decided to upgrade our package to BrightPrime which includes BrightSafe and I had a very informative demo of the system with Raffaella Sinamtwa.
WC
W Cl
09/25/22
I had a great web meeting with…
I had a great web meeting with Raffaella Sinamtwa. Raffaella was very helpful in the breakdown of the HR roles and processes. We know what needs to be done in an incident and generally keeping employees feeling safe.
E
Emma
09/25/22
Great meeting with Abigail
Great meeting with Abigail All the information was clear & concise and she regularly checked if we had any questions or if we wanted anything going over. Thank you Abigail!
DM
Deborah Metcalfe
09/25/22
Darren Buck was very helpful giving…
Darren Buck was very helpful giving clear instructions and great follow up email.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].