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9.4

Spot Score

BrightHR - HR Software

BrightHR Reviews in June 2026: User Ratings, Pros & Cons

Empower your team, elevate your business.

4.7

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BrightHR Reviews & Ratings

4.7

Excellent

Based on 2135 ratings & 3142 reviews

Rating Distribution

Excellent

(3113)

Very Good

(22)

Good

(2)

Poor

(0)

Terible

(5)

Spotsaas Editor’s POV

BrightHR consistently proves itself as a reliable and customer-focused HR solution, as demonstrated by the overwhelmingly positive feedback from its users. The platform is praised for being user-friendly and easy to navigate, making it accessible even to those with limited HR experience. Training sessions conducted by knowledgeable and approachable staff, such as ...Read more

BrightHR pros and cons

  • Excellent customer service across the board, with representatives praised for being helpful, patient, and knowledgeable.

  • Clear and concise communication style makes the platform easy to understand, even for non-technical users.

  • User-friendly interface and system functions, enabling ease of use for individuals new to HR tools.

  • Training sessions and support staff provide thorough explanations, addressing all questions and ensuring smooth onboarding.

  • Some issues require multiple tries to resolve, indicating occasional inefficiencies in troubleshooting processes.

  • For users not well-versed in HR or technical matters, initial setup and navigation may feel overwhelming without support.

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Showing 1241-1250 out of 3142

P

Polly

10/26/22

5 out of 5

good

good. djfjhfdkhdhkdfldsfsmfs

LO

Lukas Ochonski

10/26/22

5 out of 5

clear guidelines

clear guidelines, good presentation

M

Morgan

10/26/22

5 out of 5

Very informative

Very informative. Software described clearly. Thank you

AD

Anita Dugmore

10/25/22

5 out of 5

Not used BrightHR for a while and given…

Not used BrightHR for a while and given a refresher course, very clear demonstrations, explained the system clearly and precisely Most helpful staff member

KS

KONSTANTINA SOULOU

10/25/22

5 out of 5

I had an online training with Nick…

I had an online training with Nick McKerrell from BrightHR. Nick was very willing to answer any question I had and he was explaining each step really well. Excellent customer service! Thank you.

AB

Adrian Beer

10/25/22

5 out of 5

Thanks to Mohammed Rahman for…

Thanks to Mohammed Rahman for onboarding me this morning. Covered everything off and answered all my questions. Very professional.

C

customer

10/24/22

5 out of 5

John Alwynn

John Alwynn was very thorough, professional and detailed in his explanation of the BrightSafe platform. Thank you John!

T

Theo

10/24/22

5 out of 5

Excellent Training

Eden was punctual and very pleasant to deal with. She had the necessary knowledge to provide an informative training session and was able to answer any questions put forward to her.

M

Monika

10/24/22

5 out of 5

Very professional approach (BEN)

Very professional approach. I spoke with BEN today to sort out a problem with the holidays and he was very patient and very helpful. I would highly recommend if you have any questions don’t hesitate to contact Bright HR and you will receive a very nice warm and friendly answer.

C

Client

10/23/22

5 out of 5

BrightSafe Introdution

We had our introduction to BrightSafe today with Callum. Callum gave us a great introduction with hints and tips of how to get the best out of the software package. He answered all our questions, and was friendly and personable. Thanks for all your help Callum.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].